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Low volume

  • Others
  • Others
  • Troubleshooting
  • Televisions
  • Last Updated 27/06/2016

Low volume


When there is difference in volume among channels though you didn’t turn the volume up/down, check if

“Auto Volume” is On.

- If you are using set-top box, Auto Volume and Smart Sound Mode features are not provided.



  How to fix


    Set the Auto Volume ‘On’.

    Set the Clear Voice and Smart Sound Mode ‘Off’.


     - Auto Volume feature adjusts the volume appropriate for each channel automatically so that the volume is

       consistently set.


     - Clear Voice feature is one that makes the voice of characters clear.

       ※ If the sound other than voice, such as background music, is not clear, set the Clear Voice ‘Off’.


     - If you are using Smart Sound Mode, the sound optimized for each content is automatically set and the

       sound quality may change, which will lead to difference in volume among channels.

       ※ This feature is provided for some models.


  TV before ‘11 

   [Setting] → [Audio] → [Auto Volume] : Off

   [Setting] → [Audio] → [Clear Voice] : Off 

   [Home] or [Smart] [Setting] [Sound] [Volume Mode] [Auto Volume] On

   [Home] or [Smart] [Setting] [Sound] [Clear Voice] Off

   [Home] or [Smart] [Setting] [Sound] [Smart Sound Mode] Off



  [HOME] [SETTINGS][ADVANCED SETTINGS] [SOUND] [Sound Mode Settings] [Clear Voice] OFF

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