Terms & Conditions:
- Insurance available only on purchase from LG Brand Shop/ LG Exclusive shop.
- Under the insurance cover, LG products are protected against: burglary, theft and accidental damage falling from dropping / falling of item insured itself or dropping/falling of other objects during installation/storage. Fire and damage due to any sort of negligence are excluded.
- The damage or loss of the item must be within 1 year (365 days) from the purchase date as per the original invoice. Policy covers room to room shifting for single transaction.
- The installation of the product can be at a different address from the one specified on the invoice copy. However, the installation should happen within 30 days from the data of purchase by LG authorized service engineers.
- This scheme is not available if the product is installed after 30 days from the date of invoice or if the product is re-installed at any place. This Insurance cover is restricted to the address mentioned in the invoice or where the product shipped to the premises.
- Products covered under this insurance scheme are: All LG products bought from a LG Brand Shop/ LG Exclusive store except Mobile phones and laptops.
- Bajaj Allianz reserves the right to replace/ repair/ monetarily compensate for the item damaged/ lost up to a maximum of the value of item mentioned in the invoice provided for theft/burglary cases FIR copy under section 397 is mandatory.
- Intimate your loss/ damage or claim immediately to Bajaj Allianz by getting in touch at 1800 22 5858/ 1800 102 5858/ 020-30305858 or at below email addresses:
- Prabhutav: email@example.com
Amit Middha: firstname.lastname@example.org;
- File a police report within24 hour of the incident (in the event of theft or burglary) and send the copy of the same along with other relevant documents required to process the claim.
- If the item is part of or set claimant will receive compensation only for the value of the stolen or damaged item unless the articles are unusable individually and/or cannot be replaced individually. The theft or damage of an item is a part of a pair or set will be viewed as one occurrence and the coverage limitations still applies.
- Upper limit of settlement of any single item is Rs 10 Lac.
- All correspondence /queries etc shall be directly dealt by the insurance company, LG will not be responsible for any dispute arising out of the said insurance cover in any manner what so ever.
- All customers are required to raise any claim/issue with Bajaj Allianz General Insurance Company Ltd. at their servicing office at 721, 7th floor, wave silver tower, sector-18, Noida - 201301, UP.
- Email address and contact number of customer is required for future correspondence in case of insurance claim.
- Deductions during settlement of claims: INR 500 for value of equipment up to Rs. 5000/- , INR 1000 for value of equipment up to Rs. 5000/- Rs. 25000/- , INR 2500 for value of equipment up to Rs.2 5000/- Rs. 50000/- , INR 5000 for value of equipment above Rs. 50000/-.
- Normal wear & tear, inherent product defect of the item purchased.
- Items damaged through alterations including cutting, welding, sawing, shaping.
- Willful misconduct, war & allied perils
- Losses that are caused by worms, insects, vermin, rodent, termites, and mold, wet or dry rot, bacteria or rust.
- Losses due to mechanical, electrical, software data failure but not limited to any electrical power interruption, surge burn out or blackout, telecommunication or satellite system failure
- Business to business and Institutional sale is not covered.
Documents required at the time of claim:
- Original Invoice copy, Residence proof, Identity proof of the buyer, Payment receipt.
- Delivery proof.
- Statement of facts.
- Registration No.
- FIR under section 397/379 IPC for all cases under burglary/theft.
Terms & Conditions for Home Entertainment Offers :
- All offers are valid from 1stJan2018 to 31st March2018 in All India.Prices mentioned are for One Unit and are inclusive of all taxes.
- 2 year warranty: Applicable on purchase of all size 80cm(32) and above TV models. 1st Year warranty is comprehensive. Additional one year warranty is applicable on panel/Module only
- Sound Bar (SJ5) Worth Rs.29,990on 65SJ850T, 65SJ800T, 65UJ752T, 55SJ850T, 55SJ800T, 55UJ752T .
- Sound Bar (SJ3) worth Rs.19,990on 49SJ800T, 49UJ752T .
- Portable Bluetooth Speaker (PH2) worth Rs 3,990 on 43LJ522T, 43LJ523T, 43LJ525T, 43LJ531T, 43LJ548T, 43LJ554T, 43LJ617T, 43LJ619V, 43UJ632T, 43UJ652T, 43UJ752T. This offer is not applicable in Andrapradesh, Telangana, TamilNadu, Kerela .
- Multi Media Speaker (LH70B) worth Rs7,990 on 49LJ523T, 49LJ554T, 49LJ617T .
- Buy & Fly to Dubai applicable all India except Tamilnadu and wherever its prohibited by Law on purchase of OLED W7/E7/C7/B7/G6/E6 & B6 SuperUHD/UHD SJ95/SJ85/SJ80/UJ75/UH95/UH85/UH77/UJ75 i.e. all 2017/16 models with Dolby vision HDR. It is a SMS based offer.
- Offer is meant for Indian national residing in India. Minimum age to participate in this Lucky Draw is eighteen years and is applicable only to the original purchaser of the OLEDTV4K model W7/E7/C7/B7/G6/E6 & B6 and SuperUHDTV4k models SJ95/SJ85/SJ80/UJ75/UH95/UH85/UH77/UJ75 purchased during the period 7th Jan 2018 and 31st Mar 2018 in India only from the Authorized retailer of the organizer in India except in the State of Tamil Nadu or where it is banned or stated to be illegal by any state and applicable only to end customers and shall not be applicable to the employees, temporary employment agency, suppliers, bulk sales, institutional sales and the family members of the organizer, its associate companies, its advertising and promotional agencies and its auditors and their associate companies (“Participant”).
Offer is not applicable to second hand product or institutional customers or online purchaser other than online LG Brand store www.lgbrandstore.com/in and products not manufactured by LG.
Customer can participate in offer by sending the following message at 56070, LGTV
, Example LGTV Mumbai.
- Lucky participants shall be selected on random basis. The winners would be announced on the LG India facebook page www.facebook.com/lgindiapage on 20th Jan(2 Nos) 7th Feb(2 Nos), 28th Feb(2 Nos), 15th Mar(2 Nos) and 31st Mar 2018 (2 Nos) respectively.
- Post winning the lucky draw participants will have to share original invoice at LG Branch Office as a support to validate that he/she has bought the select product/model.
- Gratification: Selected winners shall be entitled for Dubai trip sponsored by Dolby Technology India Pvt. Ltd. (hereinafter referred to as Dolby India) upon fulfilling certain conditions stated by DOLBY India which are as follows: Travelling expenses will be borne by Dolby India which includes travel in economy class, stay on twin-sharing basis in 3 Star hotel, with 2 tickets of Dolby Cinema, Dubai on select predetermined date. Visa Charges, Food & Beverages, Laundry, Insurance or any Local sightseeing, Local transportation or any other expense not specifically mentioned shall not be borne by Dolby India or LGEIL and same has to be borne by the winner only.
- The person should have the valid Passport to participate in the lucky draw. This trip is subject to the visa grant by UAE High Commission and LGEIL or Dolby India has no role in any manner whatsoever. Winners are advised to contact UAE High Commission directly or any reputed Travel Agent on their own for more guidance and procedures. In case the winner is not granted Visa, the gift shall be forfeited and no claim of any nature shall lie against LGEIL or Dolby India.
- Tickets and Hotels will be booked by Dolby India only post visa approval. The winners shall have to follow the instructions/directions issued by Dolby India and LGEIL shall not be having any say in this regard.
- Winners will have to submit valid Identity & Address Proof (PAN Card / Voter Card / Ration Card / Passport / Driving License, etc.) to LG Branch Office.
- Income tax, gift tax or any other statutory levies as may be applicable from time to time, arising out of this contest shall be payable by the respective winner. LGEIL and Dolby India are not liable for any of these charges.
- Decision of the Organizer will be final and binding with regard to the Contest winner selection and prize and no correspondence will be entertained in this regard. On announcing the winner Organizer shall contact the winners on given contact no.
- If the winners fail to respond back to the Organizer within 7 days or the winner declines the prize or winner not contactable, the winner will be disqualified and a new winner will be considered in the same manner and notified as set out above. Entries will be void where prohibited or restricted.
- Entries received after the Closing Time will not be processed. Incomplete and/or incorrect entries/Irrelevant entries and entries from third party agents or bulk entries will not be eligible. The Organizer will not be responsible for any entries that are not received by it, in full, for any reason, by the Closing Time, whether lost, delayed, corrupted or otherwise, and whether or not due to any technical difficulties or malfunctions. Organizer or Dolby India shall not be liable for any request for change of schedule of the planned tour for selected winners.
- Offer is not transferable and no cash payment in lieu of the any gratification will be made.
- By participation the winner grants LG a perpetual, non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the data of participants. Organizer shall not be responsible for any loss or damage, if it has to discontinue or cancel this offer in compliance with any law, ruling, order, regulation, requirement or instruction of any Central/State Government, or for any other unavoidable reason beyond their control. Participants shall be informed of such discontinuance/cancellation as soon as possible.
- The Organizer is a) not liable to pay or provide the alternative gratification in case Dolby India cancels the trip. The Organizer is offering the trip simply based on the representations given by Dolby India. b) in exceptional circumstances organizer may vary, amend or withdraw this scheme on reasonable notice.
- The Organizer reserves the right, in its sole discretion, to disqualify any individual if it finds to be tampering with the entry process or the operation of the Contest Competition or to be acting in violation of these Contest terms or in an unsportsmanlike or disruptive manner. LGEIL shall not be responsible for any cost, expenses or any other liability arising out of the travel, trip duration extension or any other consequences arising out of the travel.
- Upto 20K Cashback: Rs 20000 on OLED55C7T, OLED55B7T / Rs 5000 on 55UJ632T, 55LJ550T / Rs 2000 on 49UJ632T, 43LJ619V, Rs 1000 on 43LJ548T, 43LJ525T, 43LJ522T .
- Offer is applicable on purchase of selective LG Products only. Offer is not applicable on B2B orders & e-commerce Websites.
- The Offer to customer is valid from 1st Feb’2018 till 31st Mar 2018 .It is mandatory to use customer’s mobile to utilize the "Cash back offer".
- Maximum three transactions are allowed per Mobile No. during the offer period.
- Offer is applicable only once in a day using same Mobile number, same model number and same outlet GTM Code.
- SMS offer is valid in India on selected Trade partners. Offer is not applicable in the state of Tamil Nadu, Kerala, Andhra Pradesh and Telangana.
- This offer cannot be clubbed with any other prevailing offer or scheme during the said offer period.
- Customer to follow the process of sending SMS in the LG Format.
- Cash back under this offer to be redeemed at the time of purchase at dealer end only.
- To avail this offer Customer need to share their Mobile No. and unique id received from LG Electronics through SMS with dealer.
- Participation in this offer is voluntary and SMS charges will be applicable basis Customer Tariff plan.
Terms & Conditions for Home Appliances Offers :
- One Free Bedroom Refrigerator Offer is available along-with the purchase of select LG Side by Side Refrigerators on purchases made from 1st – 31st March 2018 i.e., One Bedroom Refrigerator (92L) is available along with the purchase of GR-J31FWCHL, GR-B24FWSHL, GC-X247CSAV, GC-J247CKAV, GC-M247UGLB & GC-M247UGLN.
- 6pcs Glass Container Set (Borosil) is available along with purchase of 400L & above Frost Free Refrigerators. 6PCS Glass Container Set (Borosil) is valid only on purchases made from 1st – 31st March 2018.
- Assured Cash back of Rs 3000 is applicable on purchase of only select Frost Free Models viz., GL-I452TDBL, GL-I452TLWL, GL-I472QNSX, GL-I472QPZX, GL-I472QTMX, GL-T522GNSX, GL-T522GTMX, GL-T542GNSX & GL-T542GTMX. This is valid only on purchases made from 1st – 31st March 2018.
REFERIGERATOR PRODUCT OFFER :-
Other Generic T&C for H&A:-
- Offer valid for limited period only. Offers mentioned above may vary with respect to the product purchased and the amount mentioned above represent the maximum value for the same. Finance offers, including Easy EMI offer, are applicable on select product and models only. Finance offer is at the sole discretion of the financer. HDFC & ICICI Cash Back of 7.5% on Brand Shops (Capped at 3,000 Rs) and 5% (Capped at 2,500 Rs) on other channels on purchase of LG products through HDFC Bank Credit & Debit cards on pine labs Brand EMI machine.(Valid on EMI & NON-EMI transactions on HDFC Bank Credit card and only EMI transaction on HDFC Bank Debit card & Valid only on EMI transactions on ICICI Bank Credit card on 6,9,12 &18 Month EMI). Maximum three transactions allowed per card during the offer period. Valid on transactions greater than or equal to Rs. 20,000. Cash back will be posted to the customer account after 90 days from the date of purchase. Cash back offers are provided by HDFC Bank and LGEIL does not carry any liability for same Products are available without this offer also. Gifts cannot be redeemed for cash at any point of time. Cash back % varies from one product/model to another. Products are available without this offer too.
- Cash back Offer: Offer is applicable on purchase of selected LG Products only. Offer is not applicable on B2B orders & e-commerce Websites. Offer is not applicable in Tamil Nadu, Kerala, Andhra Pradesh, Telangana, BMBO / RSS Accounts of Karnataka and Modern Trade All India.The Offer to customer is from 23rd Feb 2018 to 31st Mar’ 2018. It is mandatory to use customer’s mobile to utilize the “Cash back offer”.Maximum three transactions are allowed per Mobile No. during the offer period.Offer is applicable only once a day by using same Mobile number. SMS offer is valid in India on selected Trade partners. Cash back under this offer to be redeemed at the time of purchase at dealer end only.To avail this offer Customer need to share their Mobile No. and unique id received from LG Electronics through SMS with dealer.LGEIL may withdraw the offer without any communication to the Customer. . All gifts or freebies may not be available at the time of purchase & shall be responsibility of customer to collect it from dealer before 15th March 2018. Products are available without this offer also. Please ask your retailer /store manager for detailed offers, gifts etc. before purchase.
- This offer cannot be clubbed with any other prevailing offer or scheme during the said offer period.
- Products are available without this offer also. Please ask your retailer/store manager for detailed offers, gifts etc before purchase. LG reserves the right to change, modify with equivalent value, without or extend the offer without any prior notice and no correspondence in this regard shall be entertained. All disputes arising out of offer are to be settled under the jurisdiction of Delhi court. Offers may not be available on purchase from any e-commerce website other than the order booked through LG Electronics India Pvt. Ltd official website “lgbrandstore.com”. LG Electronics India Pvt Ltd (LGEIL) reserves the right to modify, alter or withdraw this offer at any point of time without any prior notice or justification to any person or third party. By participating in this offer, the customer agrees to the all above terms & condition. LG reserves the right to change, modify with equivalent value, withdraw or extend the offer without any prior notice and no correspondence in this regard shall be entertained. The images shown here are for representation only, are simulated and may differ from actual product. Listed features are representative, not all inclusive. Technology, Features, Size & Specification may vary from model to model. All disputes arising out of offer are to be settled under the jurisdiction of Delhi court. 24x7 online brand store facilities are available in select city only. Offers may not be available on purchase from any of the e-commerce website other than the order booked through LG Electronics India Pvt. Ltd. Official website www.lgbrandstore.com.
- 10 year warranty on Charcoal lighting heater is on selected models
- Treo Bowl Set with LG Convection Microwave Oven (Offers on selected models )
- Startup Kit with LG Microwave Oven (Offers on selected models)
- Washing Machine- Product features are representative and may change without prior information.
- 10 year warranty is applicable on motor of select washing machine models only.
- Cash back of 1200/- INR is applicable on Front Load Washing machine Model-FH2G6HDNL22.
- Cash back of 2500/- INR is applicable on Front Load Washing machine Model-FH4G6TDNL22.
#Exchange offer of Built In
- Upgrade your kitchen with new LG Built In appliances . A perfect upgrade for your kitchen aesthetic, that makes your Kitchen beautiful, uncluttered and in sync with your elite taste.
- This Exchange Offer is valid for the period 1st January 2018 to 31st MAY 2018.
- This offer is applicable to retail customers exclusively on the purchase of new Built In Products of LG Electronics, purchased only from LG authorized dealers anywhere in India. The said offer may not be available to online purchase, B2B customers, Institutional Sales, CSD etc.
- The customer can exchange their used working product of any brand with new LG product of the same category. Exchange value (Calculated on MRP) is up to Rs. 30000 and may vary from model to model. Customer shall be entitled for the offer as mentioned above on the purchase of specific models of LG product(s) on MRP.
- This offer is subject to the sole discretion of the concerned Dealer. LG Electronics India Private Limited shall not be liable or responsible for any disagreement/contentions between the customer and the dealer and no communication will be entertained by LG Electronics India Private Limited in any manner at any point of time.
- Offer is from the concerned dealer for limited period and applicable on select models and stores only. Please ask your Dealer for detailed offer before purchase. Products available without this offer also. LG reserves the right to change, modify with equivalent value, withdraw, or extend the offer without any prior notice and no correspondence in this regard shall be entertained. The images shown here are for representation only, simulated and differ from actual product. Listed features are representative, not all inclusive. Technology, features, size & specification may vary from model to model. All disputes arising out of this offer are to be settled under the exclusive jurisdiction of courts at Delhi only.
- This offer cannot be clubbed with any other offer or contest at any point of time and cannot be redeemed for cash.
#. Water Purifier Exchange Offer :
#. Water Purifier True Maintenance Package worth Rs 4200/
#Cash Back Offer on ICICI Bank
- 10% Cash Back on Brand Shops on Purchase of LG products through ICICI Bank Credit Cards on EMI transaction done on Pine labs Brand EMI.
- Maximum cash back is Rs.3,000 per transaction and maximum two transaction allowed per card during 23rd September to 31st October.
- Offer applicable on 6,9,12 and 18 Month EMI.
- Valid on transactions greater than or equal to Rs. 20,000.
- All products (except mobiles) are covered under offer ( In AC only Inverter Model covered, In Ref offer applicable on FF and SBS models, In LED offer applicable on 32’’ Smart and Above).
- Cash back will be posted to the customer account after 90 days from the date of purchase.