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[Refrigerators] How can I prevent ice cream and other foods from melting?

  • Cooling Issues
  • Not Cold Enough
  • Troubleshooting
  • Refrigerators
  • Last Updated 04/10/2015

 

How can I prevent ice cream and other foods from melting?

 

 

Symptom Symptom
             

                1. Ice cream melts in the freezer.

 

Cause Reason

 

                1. Ice cream melts when temperature is higher than – 20 ℃ (-4℉), or when the refrigerator door is opened frequently in summer.

                    If it is stored in door or in front shelf, it can melt as temperature is higher than inside.

                2. The proper storage temperature is from -18℃ (0.4℉) to -23℃(-9.4℉), depending on the type of ice cream. 

 

How to fix How to fix
   

               1. Set the temperature to be between – 22 ℃ (-7.6℉) and - 24 ℃ (-11.2℉), and foods such as ice cream should be stored near to the air outlet vent.

               ※ Check if water freezes in freezer in two hours. If not, contact service center for service

                          Store ice cream near to the air outlet vent.

                                           [Store ice cream near to the air outlet vent]

 

If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)


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The information is for general information purposes only and created for consumer awareness
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In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or damage,

or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein might vary based on the models, please verify before implementing.
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