Error occurs after installing an app. What should I do?
Downloaded apps can cause errors. Take caution when downloading free apps with low ratings
or others from Blackmarket or MyMarket to avoid malfunction.
Applicable : All smartphones
Errors can occur when you download and install an app from the Play Store. Please restart in
Safe mode when your phone fails to power on or you cannot remove the app.
How to run Safe mode
Press and hold the Power button when your phone is on. Tap and hold Power Off to see a
pop-up saying “Restart in Safe mode”.
After restarting in Safe mode, go to Menu (Apps) > Settings > General > Apps to manage
Safe Mode will be indicated at the lower-left corner of the screen. To disable the mode, turn off
your phone and back on.
If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)
or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.