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Battery drains fast with temperature increase on the device surface after installing Facebook/Facebook Messenger App

  • Others
  • Others
  • Troubleshooting
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 04/10/2015

Battery drains fast with temperature increase on the device surface after installing
Facebook/Facebook Messenger App

 

 Symptom

    

       Battery drains fast with temperature increase on the device surface after installing Facebook / Facebook Messenger App.

 

 

 How to fix

 

      To check whether Facebook / Facebook Messenger use a lot of battery, Go to Settings > General > Battery > Battery usage.

              End-user can see battery use details showing which components use the most battery.

 

      Facebook

                  Please advice end-users with the complaints to change Facebook  app settings as follows.

          

           facebook setting

 

         ■ Facebook Messanger App          

             Delete Facebook Messenger app or push the "Stop" button frequently.

             (Settings > General > Battery > Battery usage)

              

              facebook messanger setting

 

If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)

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