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Wi-Fi consumes power even when switched off; soon after Factory Reset

  • Others
  • Others
  • Troubleshooting
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 04/10/2015

Wi-Fi consumes power even when switched off; soon after Factory Reset

 

Symptom

             ■ Steps to Reproduce

              1) Factory reset the phone
              2) Finish the startup widget with default values
              3) Go to Settings > Battery > Tap on battery icon to see “ Battery Use ” details

              ※ Notice that “Wi-Fi” application is consuming power even if Wi-Fi is already in Off condition

Cause

 

        Location” and “Allow Wi-Fi Scanning” options are default ON after Factory Reset.

              This allows the Wi-Fi applications to scan for available channels even when Wi-Fi is in Switched off condition.

 

  wi-fi swith off

 

 How to fix

   

          ■ Switch off the “Location” and/or “Allow Wi-Fi Scanning” option

 

          ■ Steps to Switch off “ Allow Wi-Fi Scanning ” option:

              - Settings > Wi-Fi > Options > Advanced Wi-Fi

 

     wi-fi switch off

 

              ※ Note: The option can be found with different text in different models

                  e.g.: “Allow Wi-Fi Scanning”, “Scanning always available”

 

If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)

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The information is for general information purposes only and created for consumer awareness
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In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
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