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I cannot search my model on smartphones with KitKat or Lollipop for SmartShare Beam. Why?

  • Others
  • Others
  • Troubleshooting
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 08/25/2015

I cannot search my model on smartphones with KitKat or Lollipop for

SmartShare Beam. Why?

 

icon Symptom

 

            I cannot search my model on smartphones with KitKat or Lollipop for SmartShare Beam.

 

            Applicable model : KitKat OS, Smartphones with KitKat Or Lollipop

 

icon Cause

 

            KitKat and Lollipop uses different solutions and supports different models for SmartShare Beam.

 

            From Lollipop, WFDS solution is used for SmartShare Beam. To use SmartShare Beam,

            models with Kitkat uses ITEC solution for models before G3, and ITEC and WFDS for later

            models. In case of a G2 with KitKat, it can use only ITEC and one with Lollipop can only

            use WFDS. Therefore the models cannot search each other.

 

            ※ Note : A G3 KitKat can use SmartShare Beam with G2 KitKat as it uses KFDS and ITEC.

                           When you upgrade G2 KitKat to Lollipop, it will use WFDS solution,

                           therefore SmartShare Beam can be run.

 

If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)

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The information is for general information purposes only and created for consumer awareness
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  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
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