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KS360

KS360

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register a Product

Once you sign up for a LG account, you can receive personalized services.

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

   
OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
METEOR(IRELAND) 27/07/2011 4,753K
O2(IRELAND) 11/10/2011 1,319K
ORANGE OPEN(UNITED KINGDOM) 27/07/2011 1,705K
TELE2(CROATIA) 27/07/2011 4,248K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 4,753K
UNITED KINGDOM 27/07/2011 4,753K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,705K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
ALGERIA 27/07/2011 3,483K
ARROW(SINGAPORE) 27/07/2011 4,800K
BALTICS 03/05/2012 2,764K
BELGIUM 11/10/2011 3,179K
BH TELEKOM(BOSNIA) 27/07/2011 4,248K
BOOST(AUSTRALIA) 27/07/2011 1,271K
BOUYGUES(FRANCE) 27/07/2011 1,816K
CIS 27/07/2011 1,578K
CZECHO 03/05/2012 3,471K
FRANCE 27/07/2011 3,828K
GERMANY 11/10/2011 2,366K
GREECE 27/07/2011 3,417K
HONG KONG 11/10/2011 4,974K
HUNGARY 27/07/2011 4,248K
INDIA 27/07/2011 2,915K
INDONESIA 27/07/2011 4,931K
IRAN 11/10/2011 2,465K
ITALY 18/11/2011 3,692K
KPN(NETHERLANDS) 27/07/2011 3,218K
M-TEL(BULGARIA) 27/07/2011 1,420K
MALAYSIA 27/07/2011 5,167K
METEOR(IRELAND) 27/07/2011 4,753K
MOBISTAR(BELGIUM) 11/10/2011 3,047K
MOROCCO 27/07/2011 3,483K
NETHERLANDS 27/07/2011 3,218K
NORTHERN EUROPE 27/07/2011 4,579K
O2(IRELAND) 11/10/2011 1,319K
O2D(GERMANY) 03/05/2012 2,412K
OPTIMUS(Portugal) 27/07/2011 1,912K
OPTUS(AUSTRALIA) 11/10/2011 1,319K
ORANGE OPEN(UNITED KINGDOM) 27/07/2011 1,705K
ORANGE(FRANCE) 27/07/2011 1,648K
ORANGE(POLAND) 11/10/2011 2,314K
ORANGE(SPAIN) 11/10/2011 1,918K
ORANGE-SK(SLOVAKIA) 03/05/2012 1,980K
ORG ROMANIA(ROMANIA) 11/10/2011 2,581K
Orange(SWISS) 11/10/2011 5,131K
PLUS(POLAND) 27/07/2011 2,023K
PORTUGAL 03/05/2012 1,842K
PROXIMUS(BELGIUM) 03/05/2012 3,051K
ROMANIA 27/07/2011 1,399K
SFR(FRANCE) 27/07/2011 1,794K
SINGAPORE 03/05/2012 3,682K
SOUTH AFRICA 27/07/2011 2,875K
SPAIN 27/07/2011 1,927K
SWISS(SWITZERLAND) 03/05/2012 5,248K
TELE2(CROATIA) 27/07/2011 4,248K
TELECOM CONCEPTS INC(PHILIPPINES) 27/07/2011 1,832K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 4,753K
THAILAND 27/07/2011 3,248K
TIM(ITALY) 27/07/2011 3,050K
TIM_MTV(ITALY) 27/07/2011 2,686K
TMN(PORTUGAL) 18/11/2011 1,829K
TUNISIA 03/05/2012 4,160K
TURKEY 27/07/2011 8,043K
UMC(UKRAINE) 27/07/2011 2,887K
UNITED ARAB EMIRATES 11/10/2011 2,454K
UNITED KINGDOM 27/07/2011 4,753K
UNITEL(ANGOLA) 11/10/2011 1,769K
UNTED ARAB EMIRATES_ENG(UNITED ARAB EMIRATES) 27/07/2011 1,194K
VIETNAM 27/07/2011 4,066K
VIRGIN MOBILE(FRANCE) 27/07/2011 5,629K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,705K
VODACOM(SOUTH AFRICA) 27/07/2011 3,036K
VODAFONE(GERMANY) 27/07/2011 2,014K
VODAFONE(GREECE) 27/07/2011 3,279K
VODAFONE(HUNGARY) 27/07/2011 1,350K
VODAFONE(PORTUGAL) 27/07/2011 1,914K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
Additioanl Update
Filename Release Date Size
KS360 High-Resolution 02/05/2012 N/A

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information