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  2. LG Mobile Phones
  3. P500
P500

P500

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register a Product

Once you sign up for a LG account, you can receive personalized services.

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
CARPHONE WAREHOUSE(UK_OPEN) 25/07/2011 3,434K
EIRCOM(IRELAND) 25/07/2011 3,434K
GERMANY 28/10/2011 6,254K
GREECE 25/07/2011 6,429K
HUTCHISON(IRELAND) 25/07/2011 3,573K
HUTCHISON(UNITED KINGDOM) 25/07/2011 3,573K
ITALY 25/07/2011 3,569K
METEOR(IRELAND) 25/07/2011 3,434K
NETHERLANDS 25/07/2011 7,486K
NORTHERN EUROPE 25/07/2011 11,847K
O2(IRELAND) 25/07/2011 3,434K
ORANGE OPEN(UNITED KINGDOM) 25/07/2011 3,477K
ORANGE(FRANCE) 25/07/2011 3,770K
Orange(SWISS) 25/07/2011 11,744K
SWISS(SWITZERLAND) 25/07/2011 11,759K
T-MOBILE(UNITED KINGDOM) 25/07/2011 3,597K
UNITED KINGDOM 25/07/2011 3,434K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
ALGERIA 27/07/2011 5,015K
ARROW(SINGAPORE) 15/09/2011 9,702K
AUSTRALIA 15/09/2011 2,818K
BALTICS 25/08/2011 8,716K
BH TELEKOM(BOSNIA) 01/08/2011 12,439K
BOUYGUES(FRANCE) 17/08/2011 3,785K
BTC (BULGARIA) 01/08/2011 12,439K
CARPHONE WAREHOUSE(UK_OPEN) 25/07/2011 3,434K
CIS 25/07/2011 7,963K
CRAZY JOHNS(AUSTRALIA) 27/10/2011 2,818K
CZECHO 25/07/2011 6,865K
EIRCOM(IRELAND) 25/07/2011 3,434K
ERA(POLAND) 25/07/2011 4,332K
FRANCE 25/07/2011 3,658K
GERMANY 28/10/2011 6,254K
GLOBE(PHILIPPINES) 20/10/2011 3,044K
GREECE 25/07/2011 6,429K
HONG KONG 27/07/2011 7,882K
HUNGARY 01/08/2011 12,439K
HUTCHISON(IRELAND) 25/07/2011 3,573K
HUTCHISON(UNITED KINGDOM) 25/07/2011 3,573K
INDIA 07/09/2011 4,117K
IRAQ 27/07/2011 8,970K
ITALY 25/07/2011 3,569K
JORDAN 25/07/2011 5,268K
METEOR(IRELAND) 25/07/2011 3,434K
MOROCCO 27/07/2011 5,358K
NETHERLANDS 25/07/2011 7,486K
NIGERIA 27/07/2011 7,735K
NORTHERN EUROPE 25/07/2011 11,847K
O2(IRELAND) 25/07/2011 3,434K
OPTIMUS(Portugal) 25/07/2011 4,223K
OPTUS(AUSTRALIA) 15/09/2011 2,814K
ORANGE OPEN(UNITED KINGDOM) 25/07/2011 3,477K
ORANGE(AUSTRIA) 25/07/2011 6,260K
ORANGE(FRANCE) 25/07/2011 3,770K
ORANGE(ISRAEL) 27/07/2011 5,613K
ORANGE(POLAND) 25/07/2011 4,305K
ORANGE(SPAIN) 25/07/2011 4,245K
ORG ROMANIA(ROMANIA) 25/07/2011 4,319K
Orange(SWISS) 25/07/2011 11,744K
P4(POLAND) 25/07/2011 4,332K
PANNON(HUNGARY) 01/08/2011 12,439K
PLUS(POLAND) 25/07/2011 4,332K
POLAND 25/07/2011 4,332K
PORTUGAL 25/07/2011 4,223K
RUSSIAN FEDERATION 25/07/2011 7,963K
SINGAPORE 15/09/2011 9,702K
SOUTH AFRICA 28/10/2011 2,944K
SPAIN 25/07/2011 4,263K
SWISS(SWITZERLAND) 25/07/2011 11,759K
SWISSCOM(SWISS) 25/07/2011 11,759K
T MOBILE(MACEDINIA) 01/08/2011 12,439K
T-MOBILE(CROATIA) 01/08/2011 12,439K
T-MOBILE(CZECHO) 25/07/2011 4,190K
T-MOBILE(HUNGARY) 01/08/2011 12,439K
T-MOBILE(UNITED KINGDOM) 25/07/2011 3,597K
TAIWAN 15/09/2011 2,951K
TELECOM CONCEPTS INC(PHILIPPINES) 22/12/2011 3,044K
TELEFONICA(SPAIN) 25/07/2011 4,271K
THAILAND 25/08/2011 5,332K
TIM(ITALY) 25/07/2011 3,549K
UNITED KINGDOM 25/07/2011 3,434K
VIETNAM 07/09/2011 7,732K
VIP(CROATIA) 01/08/2011 12,439K
VIRGIN MOBILE(AUSTRALIA) 18/10/2011 2,817K
VODACOM(SOUTH AFRICA) 28/10/2011 2,944K
VODAFONE(CZECH) 25/07/2011 4,177K
VODAFONE(ITALY) 25/07/2011 4,126K
VODAFONE(NEW ZEALAND) 27/10/2011 2,819K
VODAFONE(PORTUGAL) 25/07/2011 3,580K
VODAFONE(ROMANIA) 25/07/2011 4,372K
WIND(ITALY) 25/07/2011 3,569K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
Additioanl Update
Filename Release Date Size
P500 High-Resolution 02/05/2012 N/A

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV

Download

FEATURES

  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).

CAUTIONS

  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information