How to Repair Your Washing Machine at Home

Why Is My Washing Machine Leaking Water?

Water leakage is one of the most common washer problems, and it should be addressed quickly to protect both the appliance and your home.

• Blocked drain pipes: If you notice water pooling around your washing machine, the drain pipe may be clogged. Cleaning the pipe usually solves the issue, though in some cases you may need a plumber.

• Loose or clogged drain hose: The hose must be firmly attached and free of blockages. Regularly check and clean the filter to keep drainage smooth.

• Pump filter cover: If this cover is not properly secured after cleaning, water can escape. Always double-check that it is tightly closed.

Why Do Clothes Sometimes Get Damaged After Washing?

It’s frustrating to find clothes torn, faded, or stained after a wash cycle. The good news is that this problem can usually be prevented.

• Pre-treat stains: Some stains require soaking or manual treatment before the wash. This ensures better results.

• Avoid excess detergent or bleach: Using too much can leave residue or damage fabric fibres. Stick to the manufacturer’s recommended dosage.

• Sort laundry by colour: Wash dark items separately from light ones to protect the vibrancy of your clothes.

• Prevent wrinkles and wear: Remove clothes promptly once the cycle ends. Overloading the drum also increases the risk of damage and reduces wash quality.

• Check water hoses: Incorrectly attached hoses can affect rinsing and water temperature, which may damage delicate fabrics.

Why Won’t the Cycle End?

Sometimes, the washing cycle continues longer than expected or does not stop at all. While it may seem serious, the causes are usually simple.

• Check the power supply: Make sure the machine is plugged into a stable outlet. Reset the breaker or replace the fuse if needed.

• Reset the control panel: Unplug the machine for a few minutes, then restart. This often clears system glitches.

• Allow the motor to cool: If the motor is overheating from excess load, turn off the washer for 30 minutes before using it again.

Why Doesn’t the Washer Fill with Water?

Slow filling or no water intake can interrupt your laundry routine. Fortunately, this issue is usually easy to handle.

• Clean inlet filters: Filters can become blocked over time. Disconnect the hoses and clean the filters regularly.

• Check for hose kinks: Ensure hoses are straight, not bent or clogged. Even a small kink can reduce water flow.

• Test household water pressure: Open another tap to check flow. If pressure is low across the house, the supply may be the problem, not the washer.

Why Did the Washer Suddenly Lose Power?

If your washing machine shuts down mid-cycle, the issue often lies in the electrical connection.

• Test the outlet: Plug the washer into another socket to confirm the original outlet is working.

• Inspect breakers and fuses: Reset the breaker or replace the fuse if tripped. This simple step can often restore power immediately.

What If the Washer Overfills with Water?

Excess water inside the drum can cause leaks or prevent the washer from operating normally. The issue is often linked to the water inlet valve or the level sensor.

• Check the inlet valve: If water continues running even after the drum is full, shut off the main water supply and unplug the machine. Contact an authorised service centre to inspect the valve.

• Check the water level sensor: A faulty sensor may allow the drum to overfill. Always disconnect both power and water supply before arranging for service.

How to Handle Error Codes

LG washers come with smart displays that show error codes, making troubleshooting easier.

• Consult the user manual: Each error code is explained in the manual along with suggested actions.

• Reset the washer: Unplug for a few minutes to clear minor errors.

• Call support: If the error persists or is unclear, contact LG customer service or a certified technician.

• 1E: Water flow or pressure issue.

• UE: Load imbalance inside the drum.

• OE: Drainage problem.

• dE / dE1 / dEz / dE4: Door lock or sensor malfunction.

• tE: Temperature control fault.

• LE: Motor overload or temporary error.

• FE: Water overflow, usually due to a faulty valve.

• PE: Water level sensor error.

• VS: Vibration sensor issue.

• FF: Frozen supply or drain line.

• AE: Significant water leak detected.

• PF: Power failure.

How Smart Technology Makes Maintenance Easier

LG’s smart washing machines include advanced features that simplify maintenance and extend appliance life.

• LG ThinQ™ app: Monitor the washer’s status, receive instant alerts for malfunctions, and get regular maintenance reminders.

• Remote diagnostics: Smart troubleshooting tools help both users and technicians quickly identify the cause of issues.

• Time and effort savings: By addressing minor issues early, you avoid major breakdowns.

Tub Clean function: The self-cleaning cycle keeps the drum fresh, reduces dirt and odours, and ensures hygienic laundry every time.

General Care Tips for Washing Machines

Good maintenance habits can significantly extend the lifespan of your washer.

• Read and follow the user manual carefully.

• Avoid overloading the drum and always sort clothes by type and colour.

• Clean filters and strainers regularly to prevent clogs.

• Use the correct amount of detergent recommended by the manufacturer.

• Inspect hoses and connections frequently for leaks or twists.

• Pay attention to error codes and call for support if something unusual occurs.