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    Troubleshooting
    I can hear noise when turning on/off TV.
    I can hear noise when turning on/off TV.SymptomNoise created when turning on/off the powerHow to fixThis is one created when the internal circuit operates while turning on/off thepower and it is normal.
  • Document Contents
    Troubleshooting
    Circuit breaker stops the power.
    Circuit breaker stops the power.SymptomIs the circuit breaker activated when you connect the power cord to wall socket?How to fix1. Check if there is an earth terminal in the wall socket.If problem occurs only when you’re using a multi-tab,...
  • Document Contents
    Troubleshooting
    There is an opening between the display and case.
    There is an opening between the display and case.SymptomThe screen has a gap or the case doesn’t seem to fit.How to fixA certain gap between LCD TV panel and cabinet is normal.IPS panel disperses light well and provides a good viewing angle...
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    Operation
    Not supported mode message appears.
    Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...
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    Troubleshooting
    I can hear screen reader.
    I can hear screen reader.SymptomVoice description feature for the visually impaired.How to fixNon-SmartRemote control [Smart] or [Setting Menu] → [Option] → [Visual Impaired] ※ If you don’t need voice description, select “Off”.
  • Document Contents
    Troubleshooting
    Picture is dark and audio sounds strange.
    Picture is dark and audio sounds strange.Cause The screen can become dim and the sound can go on and off while watching TV. Things to check① Do you have the remote control(magic/general) that was given by LG when youpurchased the TV?② Do yo...
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