Help Library

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  • Document Contents
    Troubleshooting
    Circuit breaker stops the power.
    Circuit breaker stops the power.SymptomIs the circuit breaker activated when you connect the power cord to wall socket?How to fix1. Check if there is an earth terminal in the wall socket.If problem occurs only when you’re using a multi-tab,...
  • Document Contents
    Troubleshooting
    Lines appear on the screen.
    Lines appear on the screen.CausesIncorrect setting of incoming signal or Aspect Ratio may cause lines/noise onthe picture.Things to check ① Check if the aspect ratio is set as 16:9 (Original ratioselected).② Check the antenna signal and cab...
  • Document Contents
    Troubleshooting
    There is an opening between the display and case.
    There is an opening between the display and case.SymptomThe screen has a gap or the case doesn’t seem to fit.How to fixA certain gap between LCD TV panel and cabinet is normal.IPS panel disperses light well and provides a good viewing angle...
  • Document Contents
    Operation
    Not supported mode message appears.
    Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...
  • Document Contents
    Troubleshooting
    I can hear screen reader.
    I can hear screen reader.SymptomVoice description feature for the visually impaired.How to fixNon-SmartRemote control [Smart] or [Setting Menu] → [Option] → [Visual Impaired] ※ If you don’t need voice description, select “Off”.
  • Document Contents
    Operation
    I want to delete certain channels.
    I want to delete certain channels.Symptom You can add/delete channels with channel edit function after executing autochannel tuning.※ Deleted channels don’t appear when you press up/down button of remote control,but you can watch them by en...
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