55UU640C.AAU

Help Library

Operation
Forgot your password?

Forgot your password?SymptomYou can set/reset the password. Initial passwordis “0000” and user can change it. ※ If youforgot your password, you can initialize it only through customer service.Carefully set your password. ※ Things to check L...
Troubleshooting
Incorrect time.

Incorrect time.SymptomTime on the TV is not correct. If you push OK button (informationdisplay), you can check the time set.① For those receiving digital signal through antenna, if you set “Auto”, thetime is set as the one transmitted from ...
Operation
Do you want wired internet connection for your TV? (You need to check if it is Web TV)

Do you want wired internet connection for your TV? (You need to check if it isWeb TV)Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some mo...
Troubleshooting
If you push power button on the product, do you see "Key Locked" on the screen?

If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
Troubleshooting
Do you see captions cut at the bottom?

Do you see captions cut at the bottom?Symptom If the Aspect Ratio is set “Zoom” or “Cinema Zoom”, the caption is not shownfully. How to fix Non-Smart[Menu] → [Picture] → [Aspect Ratio] → [16:9]Smart TV after ‘12 [Smart] → [Setting] → [Pictu...
Troubleshooting
Do you see "No signal" on the screen?

Do you see "No signal" on the screen?CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode...