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    Troubleshooting
    Video is not matched with audio.
    Video is not matched with audio.SymptomAudio and video don’t synchronize.You can adjust AV Sync. from sound menu.※ This is provided for some models only. How to fix[Settings] → [Sound] → [AV Sync. Adjust] → [On]※ The more “- “, the faster t...
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    Troubleshooting
    Lines appear on the screen.
    Lines appear on the screen.CausesIncorrect setting of incoming signal or Aspect Ratio may cause lines/noise onthe picture.Things to check ① Check if the aspect ratio is set as 16:9 (Original ratioselected).② Check the antenna signal and cab...
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    Troubleshooting
    Audio is too low.
    Audio is too low.SymptomWhen there is difference in volume among channels though you didn’t turn thevolume up/down, check if“Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode features arenot provided. How t...
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    Troubleshooting
    Dots are twinkling in certain part of the screen.
    Dots are twinkling in certain part of the screen.SymptomSpot appears on some part of the screen or the spot twinkles.How to fix1. If the product has picture test or USB function, check if the same symptomoccurs on the same area when using t...
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    Troubleshooting
    Audio is heard from only one side.
    Audio is heard from only one side.SymptomThere is no sound.How to fixNon-SmartAdjust the audio balance.☞ You can adjust the right/left sound balance.If it occurs when you use peripherals(set-top box, DVD, blueray, game console,etc.), please...
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    Troubleshooting
    Power delay
    Power delaySymptomFor OLED, LED, LCD, and PDP products, it may take some time to show an imagewhen you turn on the power.How to fixSee if LG logo shows up on the screen when you turn on the power.If you are using set-top box, check if the s...
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