It will be supported through a software update within 2021. Since our touch function is not applied to Apple's AirPlay TV software, we’re currently working with Apple to develop an updated AirPlay software* for StanbyME to allow screen mirroring with iPhones. It will be available after a software update certification within this year.

*The level of support for Apple’s Airplay software and its touch function will be determined by Apple's regulations.

StanbyME does not support TV tuners, so you can’t watch public broadcasting from StanbyME itself. However, if you connect an IPTV or cable set-top box to the HDMI port on the back of the product, you can enjoy public broadcasting on StanbyME. You can also enjoy public broadcasting by mirroring live TV apps from your mobile device.

In order to comply with copyright protection law, the function to download and save content to StanbyME’s internal storage or any external storage device is not supported. However, it is possible to connect to the USB terminal on the back of the product to watch music and movies already stored on a USB or HDD.

USB-C Type is currently under review to be applied to the next model of StanbyME.

For Android phones, if the UIBC (User Input Back Channel: standard for transmitting user input from the receiver to the transmitter) function is not supported, you cannot use the touch screen when mirroring. For iPhones, AirPlay will be supported through a software update within this year. Due to Apple's policy (iPhone and mirrored displays should be controlled only through iPhone) even if it is mirrored, you cannot control using the touch screen on StanbyME.

Yes, you can implement the IoT function through the ThinQ Homeboard. However, you will have to register the IoT device beforehand. You can register all home appliances from LG Electronics on the LG ThinQ app, and for other home appliances (lights, switches, and plugs), you can register them on the ThinQ Homeboard. Wifi is required to use this feature, and all devices must be connected to the same wifi as StanbyME.

When the battery is completely dead, it takes 4 hours to fully charge StanbyME. Once it’s fully charged, the battery will last up to about 3 hours if you’re viewing content wirelessly. Even if the battery is dead, you can still use the product when it’s connected via the power cord.

*The battery time may vary depending on the quality settings and the type of content being viewed.

Adaptive sync technologies such as G-Sync and FreeSync are not supported, but you can enjoy games by connecting a gaming console to the HDMI port on the back of StanbyME.

The display refresh rate is 60Hz. Since it doesn’t support a refresh rate of 120Hz or higher, there may be a slight delay in the display compared to dedicated gaming monitors when playing high-performance games such as PC games and the latest 120Hz console games.

It is not waterproof or dustproof.

Yes, by syncing the ThinQ app with StanbyME, you can use photos on your mobile device as the home screen or background image of MyView*. Alternatively, you can connect a USB drive and use the stored images.

*StanbyME's MyView is similar to a PC screensaver. In the MyView menu (mountain icon), you can select/set a total of 4 themes: Default Background/Clock (Analog, Digital)/Current Weather/My Photos. You can use the ThinQ app to upload up to 10 photos to My Photos.

StanbyME has a built-in battery so the system remains intact even after disconnecting the power cord and plugging it back in. In this case, try pressing and holding the power button on the back of the StanbyME for 2-3 seconds to solve the problem.

This is a problem with YouTube itself, and the same phenomenon is occurring in other similar product groups. We have requested a solution from YouTube. We will respond promptly.