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PC connection issues

  • How to: Installation and Settings
  • Connecting External Devices
  • Troubleshooting
  • TVs

EXPERIENCING PC CONNECTIVITY ISSUES

 

 

[LG webOS TV] PC Connection situation

 

 

Should you experience any PC connectivity issues such as the ones listed below, please proceed with

respective troubleshooting. There may be no problem with the product.

 

 

symptom Screen remains blank after PC connected to TV
 

              - Check that the PC is properly connected to the TV.

              - Turn the TV off and back on using the remote control.

              - Restart the PC with the TV on.

              - Check that the native screen resolution supports the PC input.

              - To use dual monitors, check that the PC or notebook supports dual-monitor mode.

              - Reconnect the HDMI cable.

 

 

symptom No sound when PC is connected via HDMI cable
 

              - Contact PC video card manufacturer to check the HDMI audio output.
                (Video cards designed for use with DVI output terminal need to be connected

                 separately with an earphone audio cable.)

 

 

symptom Screen cut off or moved to one side after PC connected to TV 
 

              - Set TV aspect ratio to Just Scan to avoid losing edges to overscanning.

              - Set computer resolution to one supported by TV for the PC input.
                (Reboot your PC after changing the resolution.)

 

 

             ● LG Customer service information to seek assistance located on-screen at:

                home  settings  advanced setting   General About This TV on the TV.

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