ICE BUILDUP FORMING INSIDE
QUESTION: Ice buildup is forming inside freezer. What is wrong?
ANSWER: Usually inevitable whenever freezer door is left ajar or not closed properly allowing
moisture from outside to seep through. Such occurrence is bound to result in accumulation of frost
buildup. If refrigerator and freezer operate well, no need to be alarmed. Simply properly adjust
packages or containers inside so the door can close accordingly.
Avoid overloading any compartment/section of the refrigerator or freezer as too much food will block
the air vents and cause frost to build-up inside.
Should all above troubleshooting tips have failed to produce positive results and the unfortunate situation still persists, then we have no other alternative than acknowledge a mechanical or electronic fault with the product. If the appliance is still under warranty please contact LG customer service at 1.888.542.2623 for repair options. For out-of-warranty products, still call our customer service to find out about our One Price repair program.