MCAFEE AUTHENTICATION PROCESS
VIA SMS WHEN CUSTOMER’S INTERNET
When internet access unavailable, McAfee sends SMS to customers
incurring transaction fees
■ When creating an account with McAfee, McAfee Mobile Security collects phone numbers during
the authentication process through international SMS if Internet access happens to be unavailable
at the time of registering.
1. SMS is used for an accurate phone authentication process.
2. Server for the SMS authentication is located in the USA and China (under development).
3. Such authentication process is essential because McAfee app is an application for security.
How to fix
■ Authentication process is fundamentally a feature of McAfee.
As it is difficult to change anything once SMS is sent to customers, therefore make sure the phone
is connected to a Wi-Fi network when creating a McAfee account in order to avoid receiving SMS
that will result in a cost to customer.