Skip to Contents
Close

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

LG ANDROID MOVE/COPY PICTURES, VIDEOS AND OTHERS FILES

  • File and Media Transfer
  • Copy to/from PC
  • Operation
  • Cell Phones, LG Friends, Tablets
LG ANDROID MOVE/COPY PICTURES, VIDEOS AND OTHERS FILES <script src="/us/lgeai/lgeai-help-lib.js" type="text/javascript"></script> <script src="/us/lgeai/lgeai-help-lib-faq.js" type="text/javascript"></script> <script src="/us/lgeai/lgeai-help-lib-dec-tree.js" type="text/javascript"></script> <script src="/us/lgeai/lgeai-help-lib-subsection-tabs.js" type="text/javascript"></script>

Use a USB cable to transfer music, pictures, and other files from your device to a computer and vice versa. This connection uses the MTP protocol, which is supported by most recent versions of Windows, but not by Mac OS X. For file transfer to Mac OS X, you use the free Android File Transfer application.

Note: Some Settings, Menus, or Icons may differ from that of your device depending on your software version and wireless service provider.


  1. Unlock your device and connect to a PC using a USB cable (you may use the cable attached to your LG charger). Once connected, you may be prompted on your phone to select a USB connection type, select Media sync (MTP) or File Transfer.

Note: You may be prompted to install drivers after connecting to your PC, these drivers are not needed for transferring files (drivers are used for connecting your phone as a modem). You can cancel the installation. If using a Mac go to www.android.com/filetransfer to download the correct software.

  1. On the computer, open My Computer or My Drive and open your device from the drives listed.

  2. Open Internal Storage > Pictures or DCIM > Camera, then highlight the files you want to copy.

  3. Drag the files you have selected to a location on the computer to save a copy.

  • If you phone is connected to your computer, regardless if it is recognized or not it should be charging. If it is not charging try another USB port or try a different cable.

    Even if your device is charging your cable may not transmit data. Some third party cables may lack the ability to transfer data (example: cables bought at convenience stores).

  • In some cases, the LG Universal Mobile Driver may be needed. Disconnect the phone from you computer then install the driver below, after installation reconnect and follow the steps on tab 1.

    Choose your operating system:

    Windows      Mac   

  • You may need to change the MTP drivers on your computer.

    1. Click the Start button, type device manager in the search box, then click Device Manager.

    2. Under Portable Devices locate your mobile device, then right click and select Update Driver Software.

    3. Select Browse my computer for driver software > Let me pick from a list of device drivers on my computer, then select MTP USB Device > Next. Click Close to complete, you may need to disconnect your mobile device, restart your computer, then reconnect your mobile device.

Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500