MUSIC FLOW GROUP PLAY MODE ISSUES
What causes the ungrouping of speakers on the Group Play mode?
Symptom
- Problem with the Music Flow Group Play function (ungrouping of speakers).
How to fix
Ungrouping might be caused when:
1. Alarm goes off
Alarm is set separately, so it is designed to automatically ungroup speakers when the alarm
goes off for the convenience of users.
2. Power is switched off
When the power is switched off, grouped speakers will be ungrouped. You need to regroup
them if you wish to use the Group Play mode again after switching it back on.
3. Other
Speakers might be ungrouped by a signal interference caused by a problem with the home
Wi-Fi network. When a smart device (e.g. Smart phone or laptop) running the application is
in an unstable Wi-Fi area, please move the device closer to the router and try again.
▶ If all speakers are connected by wireless connection
When the distance between a speaker and the router gets somewhat too far it may cause
ungrouping. Move far away speakers closer to the router and try again.
▶ If a speaker is hardwired to the router and other speakers are added wirelessly
If other speakers are not close enough to the speaker that has the wired connection, install
a Bridge (R1) or another speaker between them to maintain wireless signal continuity.