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Video recording stops while capturing UHD video

  • Camera
  • Video
  • Troubleshooting
  • Cell Phones, LG Friends, Tablets

Video recording stops while recording UHD due to phone heating up!

 

symptom Symptom

         5 minutes consecutive recording limit in UHD (may be less on account of camera limitations)

 

 

cause Cause

 

            ■ Ultra-high-definition (UHD) recording results in large size (3840 x 2160) recording. It can heat

                up the phone. 
            If the battery temperature reaches
high temperature due to UHD recording, the phone will power

                "off" or AP (application processor) risks getting damaged.

 

 

how to fix How to fix

 

            1. UHD Recording limitation:

                When UHD is set, Video recording is limited to 5 minutes, due to high temperature and video

                quality issue.

      

            2. FHD or HD resolution for long-time recording:

                We encourage users to use FHD or HD resolution for long-time recording because UHD

                recording is limited to 5 minutes and causes the phone to heat up.

 

            • Camera Limitations
              - When UHD is set, Video recording is limited to 5 minutes, due to high temperature and video
                quality issue.

              - Toast pop-up is provided at 04:55 point of recording. (just before recording stops).

              - If the battery temperature reaches specific temperature during UHD recording, camera app
                terminates itself and provides a toast pop-up. ( models with UHD further to G3)

              - The specific temperature may differ depending on the models.

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