Help Library

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  • Document Contents
    Troubleshooting
    How can I disassemble and clean inside the air conditioner?
    ■ TitleHow can I disassemble and clean inside the air conditioner?■ ProblemCleaning/washing■ SymptomCleaning service■ Solution or Settings▷ Solution1.Before turning off the air conditioner , use [fan mode] or [auto clean]function to dry off...
  • Document Contents
    Troubleshooting
    Why does the indoor unit louver not move?
    Why does the indoor unit louver not move? Symptom Indoor unit fan (louver) does not move. Cause 1. The indoor unit louver may not open or close due to obstaclesaround the louver or its unbalance during use. 2. Airflow direction control may ...
  • Document Contents
    Troubleshooting
    Why does copper tubing between indoor and outdoor unit discolours
    .Why does the field copper piping which terminates between the indoor and outdoorunit pipe turn black? Symptom Copper tubing between indoor and outdoor unit discolours (Black incomposure0. Cause Long term exposure to sunlight, will cause th...
  • Document Contents
    Troubleshooting
    My circuit breaker keeps tripping when operating the product/ during the operation.
    ■ TttleMy circuit breaker keeps tripping when operating the product/ during theoperation.■ ProblemPower supply■ SymptomCircuit breaker shuts off ■ Possible CauseAir conditioner is an appliance that consumes a lot of electricity to quicklyco...
  • Document Contents
    Troubleshooting
    Water leaks from the air conditioner on rainy days.
    ■ TitleWater leaks from the air conditioner on rainy days.■ Problemleakage■ SymptomWater leaks while it’s turned off■ Possible CauseIf the outdoor unit is installed on the rooftop or the rain trap (U trap) of theconnecting pipe is not insta...
  • Document Contents
    Troubleshooting
    Cleaning the dust sensor of the wall-mounted air conditioner.
    ■ TitleCleaning the dust sensor of the wall-mounted air conditioner.■ Problemfunction■ SymptomAir purification function■ Possible CausePM1.0 sensor of the air conditioner is a device that detects the degree of thecontamination of fine and l...
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