At LG Electronics Canada, Inc. ("LG") we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
In an effort to make your visit both efficient and safe, all transfers of personal information via this site meet LG Electronics's rigorous Internet security standards.
For the purpose of this Privacy Statement, "personal information" means information about an identifiable individual.
What Personal Information We Collect
The personal information collected may include, but is not limited to, the following:
- Contact information (such as name, address, e-mail address and telephone number in a non-business capacity);
- Proof of identity (such as a signature or driver's license number);
- Financial and billing information (such as credit card number/expiration date and credit history); and
- Demographic information (such as age, education and occupation).
How We Use Your Personal Information
We may use your personal information to:
- Provide you with personalized services and interactive communication;
- Provide you with timely and reliable services;
- Do all the things necessary to administer those services;
- Research, develop, manage, protect and improve those services;
- If you choose, advise you about new products and services that may be of interest to you;
- Develop and maintain our relationship with you and communicate with you;
- Bill you for our products and services; and
- Collect outstanding debts.
Retention and Storage of Your Personal Information
LG retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
From time to time, and as may be required for the purposes set out in this privacy statement, LG (or one of our affiliates or an unaffiliated service provider) may process and store your personal information outside of the province in which you reside and/or outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access your personal information.
When We Disclose Your Personal Information
Except with your consent, we will not sell, license, trade or rent your personal information to or with others.
LG reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
LG also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of LG or of any of the business or assets or shares of LG or a division thereof in order for you to continue to receive the same products and services from the third party.
Knowledge and Consent
LG collects personal information about you only when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use.
The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact our Privacy Officer at firstname.lastname@example.org. We will inform you of the implications of withdrawing consent.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
Use or Disclosure for Marketing Purposes
If you have opted in to receiving marketing materials, we may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us, our affiliates and/or our business associates, including by means of direct marketing. We may also disclose your name, email, phone number and mailing address to these affiliates and/or third party business associates so that they can send you promotional materials directly.
You can choose not to allow us to use or disclose your personal information for direct marketing purposes by indicating your preference upon initial collection of such information or by contacting us as outlined below (see "Contacting Us").
When you visit our website, we place a text file called a "cookie" in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of this website may not function properly.
How We Protect Your Personal Information
LG makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss, theft and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your personal information is restricted to selected employees or representatives. In addition, LG employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.
Links to Third Party Sites
Changes to this Privacy Statement
Contacting Us/Correcting or Updating Your Information
|Send Mail:||20 Norelco Drive|
|North York, ON M9L 2X6|
|Attention: Privacy Officer / Legal Department|
|Call:||647-253-6300 and ask to be transferred to the Legal Department|