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I'm trying to play a disc but it keeps getting ejected, why is this?

  • Disc Playback Issues
  • Discs Won't Play
  • Troubleshooting
  • Blu-ray & DVD Players
  • Last Updated 19/05/2015

I'm trying to play a disc but it keeps getting ejected, why is this?

 

Checkpoint Checkpoint

 

1. Check to make sure that the discs are not damaged (this will include any deep scratches)
If these are damaged the laser will not be able to read the discs correctly. If they are extremely damaged they may not play at all

 

2. Is the problem occuring with  Blu Rays, DVDs or both? 
Please check to make sure that the player is actually able to support the discs it is trying to play. 
For
example Blu Ray discs will not play in a DVD player. If they are using recordable discs please make sure that the
discs are supported. This information will be found within the product manual. 

 

3. Is this occuring for all discs or specific titles?
If Blu Ray discs please check the release date of the film and compare that to the release date

of the firmware found either on the tech pack or LG’s website.

4. Are the discs region correct for the UK? 
It is possible that non-UK discs will be ejected. All of LG’s players are region locked.

5. Try a lens cleaner 
If the lens itself gets dusty then it is possible that the discs will not be able to be read, this will cause the unit to

eject discs

 

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