Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

I have the message ‘Empty Water Container’ message displayed on my LG Dryer and won't do anything else, what does this mean?

  • Control Panel Issues
  • Error Codes
  • Troubleshooting
  • Tumble Dryers
  • Last Updated 09/06/2015
I have the message ‘Empty Water Container’ message displayed on my LG Dryer and won't do anything else, what does this mean?

.

 

cause  Cause

 

  - If you find that your product has stopped during its drying cycle and the ‘Empty Water Container’ error has been displayed, this usually means the unit is unable to drain.

  - You may also find that your LG product may stop operating altogether.

 

how to fix Troubleshooting

 1) If your using a water container then you could try the following:

- Empty the water container and press Start/Pause button to restart the cycle.

- If the message is continuously displayed even after you have empted, then you may need to level the dryer.

(Adjust the lower leg of the dryer to level)

 

empty water 1

 

.

※ You must empty the water container every time you use the dryer.

 

The full capacity of the water container is 9 kg for drying.  If you do not empty the water container and then try and use the dryer for the second time, the ‘Empty Water Container’ message will be displayed and the product may pause during program.

It is possible to empty the water container in the middle of its operation so there is no need to stop the unit.

If you would prefer not to have to empty the container before each use, then it is recommended a drain hose is fitted and directed to the drain..

 

 

empty water 2

.

2) If your using a drain hose then you could try the following:

Check to see if the drain hose has become twisted or sunk in to the water (see right image).

 

※ do not use a drain hose extension .

This can increase flow resistance and disturb draining. Either use a water container or try moving the product closer to the drain.

 

※ Please be aware that you may be charged for a service call if the cause of the malfunction is due to lack of empting the water container, even if the product is still within warranty period.

 

 

empty water 3

 

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500