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My dispenser on the fridge is not dispensing water, the motor is working when the dispenser is depressed, but nothing comes out – the unit is making ice OK. What is wrong with the water?

  • Dispenser Issues
  • Water Doesn't Dispense
  • Troubleshooting
  • Fridge Freezers
  • Last Updated 24/05/2016

My dispenser on the fridge is not dispensing water, the motor is working when the dispenser is depressed, but nothing comes out - the unit is making ice OK. What is wrong with the water?

checkpoint Check point

We would recommend trying the following:

1) First thing to check would be to make sure that the correct program has been selected.
2) Check to see if the connection under the kick plate is not loose. There could be air in the system, to resolve this you will need to run water through the system to force the air bubble out.
3) Finally, in some instances the water pipe may have frozen. If this has happened an engineer would need to look at the unit but this would be a last resort after all the above has been checked

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