Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Why is my ice maker not producing ice cubes?

  • Icemaker Issues
  • No Ice
  • Troubleshooting
  • Fridge Freezers
  • Last Updated 24/05/2016

Why is my ice maker not producing ice cubes?

 

symptom Symptom
   

           Ice cubes are not being made.

 

cause Cause

   

           Ice cubes are not dispensed when:

            1. a product is newly installed

            2. when the machine is powered off

 

how to fix How to fix

   

          1.  When the machine is newly installed: t needs a day to cool foods, and 72 hours to make ice cubes.

            2.  When the machine is powered off: Push the ice maker button for more than three seconds to turn on power (Press the button again to turn off. )

 

           Note: After dispensing a large amount of ice cubes, it requires time to fill with new ice cubes - this is completely normal

           

    

          ▷ More information

          - An automatic ice maker makes seven ice cubes at once and dispenses 150-160 ice cubes a day. This can change depending on the environment.

          (E.g. ambient temperature, number of door opening, cooling load, amount of foods)

          - When the ice storage bin is full (1.5kg), the ice maker will stop dispensing ice cubes.

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500