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Warranty

We will give you LG warranty information here

LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. Each LG product has a different set of warranty conditions, so please refer to information below.

Guidance for Warranty Period

Estimated standard for warranty period

SLG electronics accomplish the product warranty according to the consumer injury compensation rule.

Estimated Standard for the Product

  • - Product warranty means that the manufacture or seller make a promise for the free repair warranty with the customer in case of the faulty of quality, performance and function in using the product normally.
  • - The product warranty period is estimated based on the purchase date and the confirmation for purchase date is calculated via product warranty card. If the customer don’t have the product warranty card, it will be calculated by the date of 3months has passed from the manufacturing date.

The following applies that the warranty period will be half of normal warranty period.

  • - In case that the domestic washing machine is used for the commercial purpose.
    Washing machine : Sauna, Public bath house, laundry
    Refrigerator, Rice pot, Micro wave : Restaurant, Convenience store
  • - In case that the product is used in abnormal environment like installing it in the car, ship and so forth.
  • - In case that VCR product is used in video shop, cable distributer and video room for the commercial purpose.
  • - The warranty period is not applied when the customer purchase the used item(imitation, Purchase from electronic shop) and if it’s impossible to repair, LG electronics is not responsible for the compensation for the loss.
  • - The warranty will be accomplished based on the contract in case of the product that is provided via the special contract

Warranty Period According to the Product

PRODUCT WARRANTY PERIOD

TV's

24 months

Refrigerators (1*)

24 months

Washing Machines (2*), Dishwashers (2*), Tumble Dryer

24 months

Microwave Oven (3*), SolarDOM

24 months

DVD Player / Blu-Ray

24 months

Home Theatre, Home Audio

24 months

Mobile

24 months (Battery: 6 months)

Air Conditioning: M Inverter Compressor (4*)

Air Conditioning: Constant Compressor (5*)

24 months

  • 1*           10 years for compressor - selected models only. Parts only - consumer will be charged for labour
  • 2*           10 years for direct driver motor - selected models only
  • 3*           5 years for magnetron
  • 4*           10 years for compressor - selected models only. Parts only - consumer will be charged for labour
  • 5*           5 years for compressor - selected models only. Parts only - consumer will be charged for labour

Estimated standard for warranty period

LG electronics accomplish the product warranty according to the consumer injury compensation rule.