Creating an account on lg.com/za is mandatory for all purchases. This offers two primary benefits:

1. Order Tracking: Once registered, you gain access to a dedicated "My Account" page where you can conveniently track the status of your orders anytime.
2. Exclusive Offers: Registered users have the privilege of enjoying exclusive discounts and promotions, potentially saving you money on your LG purchases.

It is not possible to make changes to the product once the order has been placed – You must cancel the existing order and then place a new order via the website. Please see the cancellation section under “Order Changes” in our FAQ. For detailed information, you can contact customer services at (customer service number).

1. Select the product you want to buy and click the "Add to Cart" button.
2. Choose to continue shopping or click "Proceed to checkout". When you're done shopping, click "Your Cart" and then "Proceed to checkout".
3. Fill in all required information for delivery and follow the payment instructions. You will receive an email confirming your order.

Please contact LG Electronics SA Customer Support through our website, email, WhatsApp, or phone number (details available on our Contact Us page). We will then provide instructions on how to track the status of your order.

If your order requires an address change, we recommend that you contact us as soon as possible at (0800 545454). Although we make every effort to change the shipping address after purchase we cannot provide any guarantees.

Creating an account on lg.com/za is mandatory for all purchases. This offers two primary benefits:

1. Order Tracking: Once registered, you gain access to a dedicated "My Account" page where you can conveniently track the status of your orders anytime.
2. Exclusive Offers: Registered users have the privilege of enjoying exclusive discounts and promotions, potentially saving you money on your LG purchases.

It is not possible to make changes to the product once the order has been placed – You must cancel the existing order and then place a new order via the website. Please see the cancellation section under “Order Changes” in our FAQ. For detailed information, you can contact customer services at (customer service number).

1. Select the product you want to buy and click the "Add to Cart" button.
2. Choose to continue shopping or click "Proceed to checkout". When you're done shopping, click "Your Cart" and then "Proceed to checkout".
3. Fill in all required information for delivery and follow the payment instructions. You will receive an email confirming your order.

Please contact LG Electronics SA Customer Support through our website, email, WhatsApp, or phone number (details available on our Contact Us page). We will then provide instructions on how to track the status of your order.

If your order requires an address change, we recommend that you contact us as soon as possible at (0800 545454). Although we make every effort to change the shipping address after purchase we cannot provide any guarantees.

IE error occurs in washing machine mainly due to following reasons, below are some of them :

1. Water tap is in OFF condition

2. Inlet filter gets blocked

3. Water pressure is low

To resolve the IE error problem, please follow the steps listed below :

Step 1: Check the water tap. It should be fully open.

Step 2: Clean the Inlet Filter.

Step 3: Inlet pipe must not be twisted.

Step 4: Check the water pressure. It should be 0.3-8kgf/cm²

Step 5: Reverse inlet connection must not be there.

*You can also check below link for video tutorial

https://www.youtube.com/watch?v=8a0tsRTvMXQ

You can browse our product offerings on LG Electronics SA using two easy methods:

• Search for products by entering a few words in the search bar found near the top of any page on the website. Enter the type of product e.g. microwave, fridge. View the search results and select the product you are looking for.
• You can also use the category menu to find specific products across different categories, like TVs, Audio/Video, Home Appliances and more.

With both methods, you can refine your search results by using the various filters.

You can find details for each product on the product page. This can be found in the Specs and Key Features sections of the page. This will include features as well as specifications which will provide you with dimensions and various other information pertaining to the product.

Registering on lg.com/za is easy. To get started you’ll need an email address and a mobile contact number.

Your password must be a combination of more than 8 characters with at least 3 of these components: upper-case and lower-case letters, numbers, and special characters.

To change your password, go to My Account and click on Personal Details, then edit my profile button and complete the fields.

If you forgot your password, you can click on Forgot Password? on the Login page.

Enter your account email address and we’ll send instructions to that email address on how to create a new password.

All out-of-stock products will be restocked as soon as more stock becomes available. You can add an out-of-stock product to your wish list to be notified when it is back in stock by clicking Add to Wishlist on the product page of the specific product.