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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
How to Use LG ThinQ■ When registering AC on ThinQ app, the screen stops at “Connect Product” step 11. On which screen are you experiencing the registration failure problem? * Customer: The screen freezes at “Connect Product” step 1.1)Unplu...
■ Title- The smell gets worse when it's not running under the cooling mode. It smellswhile the appliance is running in the fan mode.■ Problem- odor■ Symptom- Mold/musty smell■ Possible Cause- The fan mode works in different mechanism compar...
■ Title - Display screen turns off by itself. Can’t turn on.■ Problem - Error/Display screen ※ When you turn off the appliance with its display screenset to ‘off’, it will automatically turn’ on’ the display screen when itsrestarted.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.