If background music is too loud and you can’t hear the dialogue clearly, or the audio sounds like it’s echoing, try turning on [Clear Voice] or [Clear Voice Pro].
This feature reduces background noise and emphasizes speech frequencies to make dialogue easier to hear. Press [Settings] on the remote, then select [Sound] > [Select Mode] or [Sound Mode Settings] to enable [Clear Voice] or [Clear Voice Pro].
Why are voices hard to hear?
Voices may sound quieter or get masked in these situations:
- Broadcast Audio Mixing: In some TV programs, the audio is mixed to prioritize background music or sound effects, making them louder than the dialogue.
- Sound Mode Settings: If [Sound Mode] is set to an immersive option like [Cinema] or [Sports], voices may sound quieter or get masked.
How to Set [Clear Voice]
Setting [Clear Voice] by model year
- 2021 and later TVs [webOS 6.0 or later]: Press [Settings] on the remote → Select [All Settings] → [Sound] → [Select Mode] → [Clear Voice Pro]
- 2020 and earlier TVs [webOS 5.0 or earlier]: Press [Settings] on the remote → Select [All Settings] → [Sound] → [Sound Mode] → [Clear Voice]
Setting [Clear Voice] on 2025 and later TVs (webOS 25 or later)
- 1. Press [Settings] on the remote, then select [All Settings] in the top-left corner of the screen.
- 2. Select [Sound], then select [Select Mode].
- 3. Select [Clear Voice] or [Clear Voice Pro].
Frequently Asked Questions (FAQ)
- Q. Does the issue happen on all channels?
- A. If voices are hard to hear only on specific channels or programs, it is likely due to the broadcast signal rather than a defect with the TV.
- Q. What should I do if the steps above don’t fix the issue?
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A. . If voices still aren’t clear or the echo continues after you try the steps above, the TV’s speakers may need a hardware check.
Please contact LG Customer Support to request assistance or schedule a service inspection.
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This guide was created for all models, so the images or content may be different from your product.
