Help Library: Help Library: [LG TONE Free] Media playback is intermittently interrupted while using Multi-Point

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    .content-service-view .cs-accordion .accordion-panel {padding:0 125px 25px 15px;}
}
[dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {padding:16px 15px 16px 40px;}
[dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {right:auto; left:12px;}
[dir="rtl"] .content-service-view .cs-accordion .accordion-panel {padding:0 15px 25px 15px;}
@media screen and (min-width:769px) {
    [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger {padding:25px 15px 25px 125px;}
    [dir="rtl"] .content-service-view .cs-accordion button.accordion-trigger::after {right:auto; left:50px;}
    [dir="rtl"] .content-service-view .cs-accordion .accordion-panel {padding:0 15px 25px 125px;}
}

.content-service-view .osd-menu {color:#fff;}
.content-service-view .osd-ul {display:flex; margin:0;}
.content-service-view .osd-li {position:relative;}
.content-service-view .osd-ul .osd-li:nth-of-type(1) {width:30%; background-color:#312F3A;}
.content-service-view .osd-ul .osd-li.type-vertical:nth-of-type(1) {width:20%; background-color:#312F3A;}
.content-service-view .osd-ul .osd-li:nth-of-type(2) {flex-grow:1; background-color:#666666;}
.content-service-view .osd-li .option-tit {padding:10px 15px; border-bottom:1px solid #fff; font-weight:bold; font-size:24px;}
.content-service-view .osd-li.has-opt-control {padding-bottom:45px;}
.content-service-view .osd-ul.col3 .osd-li {}
.content-service-view .osd-ul.col3 .osd-li:nth-of-type(1) {width:30%;}
.content-service-view .osd-ul.col3 .osd-li:nth-of-type(2) {width:35%;}
.content-service-view .osd-ul.col3 .osd-li:nth-of-type(3) {width:35%; background-color:#767676;}
.content-service-view .osd-li .decision-box {position:relative; height:100%; padding-bottom:100px; box-sizing:border-box; font-size:18px;}
.content-service-view .osd-li .decision-box .dec-txt {padding:15px;}
.content-service-view .osd-li .decision-box .dec-btns {position:absolute; bottom:0; left:0; width:100%;}
.content-service-view .osd-li .decision-box .dec-btn {padding:10px; border-top:1px solid #fff; text-align:center;}
.content-service-view .osd-li .decision-box .dec-btn.active {background-color:#C32E4C;}
.content-service-view .osd-li .opt-control-info {position:absolute; bottom:0; left:0; display:flex; justify-content:space-around; width:100%; padding:10px 0; background-color:#312F3A; color:#fff;}
.content-service-view .osd-li .opt-control-info .ic-enter {position:relative; display:inline-flex; justify-content:center; align-items:center; width:16px; height:16px; border:2px solid #fff; border-radius:50%; box-sizing:border-box;}
.content-service-view .osd-li .opt-control-info .ic-enter::after {display:block; width:10px; height:10px; background-color:#fff; border-radius:50%; content:'';}
.content-service-view .type-vertical .osd-d1-li {flex-direction:column;}
.content-service-view .osd-d1-ul {margin:0; padding:15px 0;}
.content-service-view .osd-d1-li {display:flex; align-items:center; gap:10px; padding:10px;}
.content-service-view .osd-d1-li.active {background-color:#C32E4C;}
.content-service-view .osd-d1-li .ic-img {}
.content-service-view .osd-d1-li .ic-txt {}
.content-service-view .type-vertical .osd-d1-li .ic-txt {text-align:center;}
.content-service-view .opt-ul {}
.content-service-view .opt-li {position:relative; display:flex; justify-content:space-between; align-items:center; padding:10px 45px 10px 15px; font-size:20px;}
.content-service-view .opt-li.active {background-color:#C32E4C;}
.content-service-view .opt-li.arrow-right:after {display:block; position:absolute; top:47%; right:15px; width:8px; height:8px; border-bottom:3px solid rgb(255, 255, 255); border-right:3px solid rgb(255, 255, 255); transform:rotate(314deg); transition:transform .3s ease; transform-origin:5px 2px; content:'';}
.content-service-view .opt-li .opt-item {font-size: 18px;}
.content-service-view .opt-li .opt-seleted {flex-grow: 1;padding: 40px 0; font-size: 25px; font-weight: 500;}
.content-service-view .opt-li .opt-value {text-align:end;}
.content-service-view .opt-li.has-value .opt-item {width:70%;}
.content-service-view .opt-li.has-value .opt-value {width:30%;}
.content-service-view .opt-li-skip {padding:10px 45px 10px 15px; font-weight:bold; font-size:20px; text-align:center;}
[dir="rtl"] .content-service-view .opt-li {padding:10px 15px 10px 45px;}
[dir="rtl"] .content-service-view .opt-li.arrow-right:after {right:auto; left:15px; top: 53%; transform:rotate(135deg); transition:transform .3s ease; transform-origin:5px 2px; content:''}

.content-service-view .er-tabs { text-align: center; font-size: 18px; overflow-x: hidden; overflow-y: hidden;}
.content-service-view .er-tabs [role="tabpanel"].is-hidden { display: none;}
.content-service-view .er-tabs .cs-tab-list button {  border: 0 none;  border-radius: 0; background-color: transparent; cursor: pointer;}
.content-service-view .er-tabs .cs-tab-list button:focus,
.content-service-view .er-tabs .cs-tab-list button:hover { text-decoration: none;}
.content-service-view .er-tabs .er-tab-list { display: flex; justify-content: space-around; padding: 32px; margin: -8px;}
.content-service-view .er-tabs .er-tab-list button { display: block;  position: relative; width: calc(50% - 16px); margin: 8px; padding: 8px 0; font-weight: bold; font-size: 17px; line-height: 1.6; letter-spacing: -1px; border-radius: 16px; border: 5px solid #999; color: #a50034;max-width: 300px;}
.content-service-view .er-tabs .er-tab-list button[aria-selected="true"] { color: #fff; border: 5px solid #333; background-color: #a50034;}
.content-service-view .er-tabs .er-tab-list button img { opacity: 0.5;}
.content-service-view .er-tabs .er-tab-list button[aria-selected="true"] img { opacity: 1;}
.content-service-view .er-tabs .er-tab-list button .txt { display: block; padding-top: 8px;}
.content-service-view .er-tabs .tabpanel-wrap { padding: 50px 30px; border: 1px solid #ddd; border-radius: 8px; transition: all 600ms cubic-bezier(0.86, 0, 0.07, 1);}
@media screen and (min-width: 1024px) {
    .content-service-view .er-tabs .er-tab-list {justify-content: center;}
    .content-service-view .er-tabs .er-tab-list button { margin: 0 20px; padding: 8px 0;}
}
.code-modal { visibility: hidden; position: fixed; box-sizing: border-box; left: 0; top: 0; width: 100%; height: 100%; z-index: 9999; max-height: 100vh; background-color: rgba(0, 0, 0, 0.6); display: flex; justify-content: center; padding: 20px 0; align-items: center;}
.code-modal.active {visibility: visible;}
.code-modal .modal-dialog {z-index: 100; background-color: #ffff;max-width: 710px; width: 100%; text-align: start;}
.code-modal .modal-dialog .modal-content {width: 100%; background-color: #fff; height: auto; max-height: 100%;}
.code-modal .modal-dialog .modal-content .body-box{overflow-y: auto; margin: 0 auto;padding: 32px; height: auto; width: auto; max-height: calc(100vh - 181px);}
.code-button-list {display: flex; flex-flow: row wrap;}
.code-button-list .code-btn { box-sizing: border-box; outline: none; width: calc(20% - 16px); margin: 8px; display: inline-flex; align-items: center; justify-content: center; background-color: gray; height: 50px; cursor: pointer; border: 2px solid #999; border-radius: 8px; background-color: #f4f4f4;}
.code-button-list .code-btn:hover, .code-button-list .code-btn.active {background-color: #a50034; border-color: #a50034;}
.code-button-list .code-btn:hover img, .code-button-list .code-btn.active img { filter: invert(100%);}
.code-button-list  .code-btn img { max-width: 100%; max-height: 100%;}
.code-modal .modal-dialog .modal-content .modal-header{ position: relative; background-color: #efefef; padding: 16px;}
.code-modal .modal-dialog .modal-content .modal-header .close {position: absolute; top: 29px; right: 16px; width: 20px; height: 20px; padding: 0; background: url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=x8m2oVyPZQFsbHfsE1SAQ&portalId=P1) no-repeat center 100%; border: 0;}
.code-modal .modal-dialog .modal-content .modal-header .close:hover, .code-modal .modal-dialog .modal-content .modal-header .close:focus { text-decoration: none; cursor: pointer;}
.code-modal .modal-dialog .modal-content .modal-header h2,h3,h4,h5,h6 .modal-title { font-size: 28px; color: #000; font-weight: 500; margin: 0;}

@media screen and (max-width: 769px) {
    .code-modal .modal-dialog {width: calc(100% - 24px);}
    .code-modal .modal-dialog .modal-content .body-box{ min-height: 300px; }
    .code-button-list .code-btn { width: calc(50% - 16px); margin: 8px;}
}
.content-service-view .cs-error-code [role="tabpanel"].is-hidden {display:none;}
.content-service-view .cs-error-code-list {display:flex; justify-content:flex-start; flex-wrap:wrap; align-content:stretch;}
.content-service-view .cs-error-code-list button {display:block; flex:0 0 45%; max-width:45%; min-height:100px; margin:8px; padding:0; border:2px solid #999; border-radius:8px; background-color:#f4f4f4; cursor:pointer;}
.content-service-view .cs-error-code-list button:focus,
.content-service-view .cs-error-code-list button[aria-selected="true"] {text-decoration:none; background-color:#a50034; border-color:#a50034;}
.content-service-view .cs-error-code-list button .btn-focus {display:block; padding:0;}
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.content-service-view .cs-error-code-list button img {max-width:80px; filter:opacity(0.7);}
.content-service-view .cs-error-code-list button:focus img,
.content-service-view .cs-error-code-list button[aria-selected="true"] img {filter:invert(100%);}
.content-service-view #cs-select-error-code {width:100%; height:60px; padding-inline:16px 40px; border:1px solid #999; background-color:#fff; border-radius:8px; color:#000; font-size:18px;}
@media screen and (min-width:769px) {
.content-service-view .cs-error-code-list button {flex:0 0 18.667%; max-width:18.667%; min-height:50px;}
}
    </style>

</head>
<body >

<h3 class="sub-tit">Multi-Point &amp; Multi-Pairing function</h3>

<li>This function allows LG TONE Free to connect with multiple devices.</li>

<li>A Bluetooth connection can be established with two devices simultaneously, and up to five wireless earphones can be registered on the TONE Free app.</li>

<li>You can enable the function in the TONE Free app. With this function, adding and connecting devices becomes more convenient.</li>
</ul>
        <p class="c-gray">※ Note that select models do not support this function.</p>
<h2 class="tit">Try this</h2>

<h3 class="sub-tit">How to use Multi-Point &amp; Multi-Pairing</h3>

<li>Enable Multi-Point &amp; Multi-Pairing in the TONE Free app.</li>

<li>Add an additional device using the function. Nearby devices will be scanned for Bluetooth connection.</li>
</ul>
        
<div class="img-only">
            <img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=lAyqDedBNQMwRBf4eIub9g&amp;portalId=P1" alt="Enable the Multi-Point &amp; Multi-Pairing function in the Tone Free app and add a new device."/><br/>
            <img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=j1GiOxHbx1WE9GTERO7h2w&amp;portalId=P1" alt="Enable Multi-Point &amp; Multi-Pairing in the Tone Free app and add a new device."/>
        </div>

<li>
On the device you want to connect to, add TONE Free to the Bluetooth list.<br/>
                Select the device you want to connect to from the list of registered devices in the TONE Free app.
</li>
</ul>
        
<h3 class="sub-tit">Sound output switching between devices connected via Multi-Point</h3>
<p>
            When your TONE Free is simultaneously connected to two devices using the Multi-Point function, TONE Free may stop playing music on your current device in order to play sound from the other device, such as a notification sound or a touch sound.<br/>
            After the sound has played, music from your primary device will continue playing.<br/>
            This feature of Multi-Point may make it seem like media playback is intermittently interrupted.
        </p>        
<h3 class="sub-tit">What to do if you need to constantly receive notifications on one device</h3>

<ul class="cause-list">
            
<li>Put the secondary device on silent so that no notification or touch sounds are sent.</li>
            
<li>Alternatively, end Multi-Point connection on the device from which you do not need to receive notifications through your wireless earphones. </li>
            
<li>System notification that occurs when a charging cable is connected may occur regardless of phone settings.</li>
        </ul>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

</body>
</html>
	
</div>

Help Library

[LG TONE Free] Media playback is intermittently interrupted while using Multi-Point

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