Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG Front Load Washer] How to clean the ezDispenser

Troubleshooting

Laundry is easier with LG’s ezDispense, which automatically weighs your laundry and adds the right amount of detergent and fabric softener for each wash.
You can also set it to dispense enough detergent for up to a month. If needed, manual dispensing is available depending on the detergent type.
For hygiene purposes, it is important to clean the ezDispenser regularly.

Try this

1. Remove the Automatic Detergent Drawer: Press and hold the yellow button, then pull the drawer out.

A hand is pressing the yellow button inside the detergent drawer.

2. Remove the detergent compartment:
Grip the front handle and lift upward.
The compartment will not separate if you hold onto the rear handle.

Grip the front handle of the compartment and lift upward.

3. Open the Compartment Lid: Use the rear handle of the compartment to open the lid

Press the rear handle of the compartment to open the lid.

4. Clean the Container and Sensor:
Turn the check valve (at the rear) counterclockwise to open.
Clean the inside with a soft brush and water.
Rinse the detergent sensor with water.
Dry everything with a soft cloth.
Reattach the check valve by aligning the threads properly and turning it clockwise until it locks securely.

Image of the check valves being closed – the valve tabs are diagonally aligned.
Image of the check valves being open – the valve tabs are vertically aligned.

5. Reassemble: Close the compartment lid securely.
Make sure each compartment is assembled properly.
Insert each compartment back in place, inserting the rear first and then slowly pushing it in.
Press and hold the yellow button while sliding the drawer back in.

Note
If the refill alert appears, clean the dispenser as described in this guide.
If the alert persists after cleaning, please request service.

This guide was created for all models, so the images or content may be different from your product.

*Required question