The [Er CH] or [Er CL] error code may appear when your refrigerator detects insufficient cooling or an abnormal internal temperature.
These codes indicate insufficient refrigerant, a refrigerant leak, a compressor or valve problem, or another system issue.
Contact LG Customer Support for further assistance.
Warning
- Do not disassemble the air conditioner or replace internal parts yourself. Doing so may cause fire, electric shock, serious injury, or death.
- If the error code persists, stop using the air conditioner and contact LG Support for service.
Why Does the Er CH or Er CL Error Code Appear?
The refrigerator displays the [Er CH] or [Er CL] error code when it detects insufficient cooling or an abnormal internal temperature.
Possible causes include:
- Insufficient refrigerant or a refrigerant leak
- A problem with the compressor, valve, or another sealed system component
- A blockage in the sealed system
- A refrigerator or freezer door that was left open for an extended period
How to Troubleshoot the Error Code
Step 1. Check the Doors
Close the refrigerator and freezer doors completely if they were left open. Wait for the compartments to cool. Check if the error code has cleared.
Step 2. Restart Your Refrigerator
Unplug your refrigerator from the wall outlet.
Wait for five minutes.
Plug your refrigerator back into the wall outlet.
Check if the error code has cleared.
Step 3. Still Need Help?
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit. Note: A service fee may apply if your product is out of warranty.
Frequently Asked Questions
- Q. Can I Continue Using the Refrigerator if an Er CH or Er CL Error Code Appears?
- A. Your refrigerator may not be cooling properly, which can affect food storage quality. Contact LG Customer Support for service.
- Q. Why Did an Er CH or Er CL Error Code Appear After the Refrigerator Was Repaired?
- A. This error code may appear if your freezer has not cooled below 14°F (-10°C) after a repair. Allow your refrigerator to operate for about 24 hours so cold air can circulate and the compartments can cool. Contact LG Customer Support if the error code remains after 24 hours or if the freezer temperature is still too high.
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This guide is based on standard models. The settings menu may vary by model.
