Help Library: Help Library: Should I remove the protective film from my LG monitor?

Should I remove the protective film from my LG monitor?

Troubleshooting Consumer Monitors 04/21/2026

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<div class="content-service-view" itemtype="HowTo">
    <p class="info-desc description">
      Most LG monitors do not come with a protective film applied.<br/>
      However, if you see a removal sticker on the edge of the screen or printed text on the display when it is turned on, a protective film is present. Please only remove it in these cases.
    </p>    
<h3 class="warn-tit">Important</h3>
    
<ul class="bul-list">
      
<li>Most LG monitors do not come with a protective film applied.</li>
      
<li>If there is no removal sticker or printed text on the screen, do not attempt to peel anything off.</li>
      
<li>The layer you see is the monitor's polarizer film, a critical component that controls how light is displayed.</li>
      
<li>Removing the polarizer film will cause the screen to turn white and permanently damage the monitor.</li>
    </ul>
    
<h2 class="tit mainName">How do I check if a protective film is applied?</h2>
    <p class="info-desc">Do not remove any film from the screen unless one of the following applies.</p>    
<div class="HowToStep">
      
<h3 class="sub-tit name">Check for a removal sticker</h3>
      
<div class="text">
        
<ul class="cause-list">
          
<li>Check the corners of the monitor screen (usually the top-right or bottom-right).</li>
          
<li>If a pull tab or removal sticker is visible, a protective film is present.</li>
          
<li>Gently peel off the protective film using the tab or sticker.</li>
        </ul>
      </div>
    </div>
    
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=nHb9gRSuYY2DcZFXOkUxfw&amp;portalId=P1" alt="Protective film tabs attached to both sides of the monitor screen"/></div>
    
<div class="HowToStep">
      
<h3 class="sub-tit name"> Check for printed text on the screen</h3>
      
<div class="text">
        
<ul class="cause-list">
          
<li>Turn on the monitor and check if any text or logos are printed on the surface of the screen.</li>
          
<li>If printed text is blocking your view, a protective film is present. Carefully remove it before use.</li>
        </ul>
      </div>
    </div>
    
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Lshng9mS3UQHx6OU9GDcoA&amp;portalId=P1" alt="Printed text visible on the protective film applied to the monitor screen"/></div>
    
<div class="tip-box qna-list">
      
<h3 class="tip-tit">Frequently Asked Questions (FAQ)</h3>
      <dl>
        <dt>
          
<span aria-label="Question">Q.</span> I accidentally peeled off the layer on the screen (polarizer film), and now the screen looks white. What should I do? 
        </dt>
        <dd>
          
<span aria-label="Reply">A.</span> If the polarizer film is damaged or removed, the screen cannot display images normally. This cannot be fixed at home. Please contact LG Customer Support to have the panel inspected. If necessary, we will advise you on repair or replacement options.
        </dd>
      </dl>
      <dl>
        <dt>
          
<span aria-label="Question">Q.</span> Can I apply a blue light blocking or privacy screen protector that I purchased separately? 
        </dt>
        <dd>
          
<span aria-label="Reply">A.</span> Yes. After cleaning the monitor surface, you can apply a third-party blue light blocking or privacy screen protector without affecting the display. However, please be careful when removing it later, as it may damage the screen.
        </dd>
      </dl>
      <dl>
        <dt>
          
<span aria-label="Question">Q.</span> How can I confirm whether my monitor came with a protective film? 
        </dt>
        <dd>
          
<span aria-label="Reply">A.</span> Most monitors do not come with a protective film applied. For more information, please contact LG Customer Support.
        </dd>
      </dl>
    </div>
    <p class="mobile-txt">Move left or right to check the contents.</p>    <p class="help-txt">This guide was created for all models, so the images or content may be different from your
      product.</p>  </div>

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Should I remove the protective film from my LG monitor?

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