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Troubleshooting
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
How do I screen mirror my smartphone to LG TV?
Operation
I want to connect TV to wireless network.

I want to connect TV to wireless networkSymptomPlease check the following when connecting smart TV to wireless network.- If AP is installed or wireless network is in operation- If TV is equipped with Wi-Fi function※ For some models, wireles...
Troubleshooting
[LG TV No Signal] I am getting a No Signal message on my screen

If there is no signal input to the TV, the [No Signal] message appears.Causes and Symptoms------------------- * The TV input mode has been changed. * The external device connection is bad. * The broadcast signal is weak.Try this--------Have...
Troubleshooting
[LG TV Initialization] Resetting the product to the factory default state

Try this--------Select [Initialization Settings] in the TV Settings menu.➔ Open the TV Settings menu and select the menu items as instructed below.Running [Initialization Settings] in the Settings menu[2022 WebOS22], [2021 WebOS6.0]Press th...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

05/02/2024
USER GUIDE

English

05/02/2024 62,962K
Owner’s Manual

English

02/18/2021 6,469K

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Software & Drivers

Find Software & Drivers

SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.61).zip

10/30/2024 885,279K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LM570BPTC

32LM576BPTC

32LM630BPTB

32LM630BPVB

32LM6360PTB

32LM636BPTB

43LM5700PTC

43LM5760PTC

43LM6300PTB

43LM6300PVB

43LM6360PTB

3. Release History

[03.60.02]

1.Improving Youtube voice service

2.Adding sound bar to Home dashboard

3.Fixed minor bugs

[04.70.01]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Home Dashboard

[04.70.15]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.72.10]

1. fix audio mute issue after s/w update

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

3. LG Channel service improvement and expansion (Korea, North America, Europe, Brazil only)

[05.00.10]

1. Software update contains minor bug fix

[05.00.20]

1. Fixing minor bugs in software

[05.00.30]

1. Fixing minor bugs in software

[05.00.35]

1. Fixing minor bugs in software

[05.20.25]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.20]

1. The home screen layout has changed.

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

10/30/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LM570BPTC

32LM576BPTC

32LM630BPTB

32LM630BPVB

32LM6360PTB

32LM636BPTB

43LM5700PTC

43LM5760PTC

43LM6300PTB

43LM6300PVB

43LM6360PTB

3. Release History

[03.60.02]

1.Improving Youtube voice service

2.Adding sound bar to Home dashboard

3.Fixed minor bugs

[04.70.01]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Home Dashboard

[04.70.15]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.72.10]

1. fix audio mute issue after s/w update

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

3. LG Channel service improvement and expansion (Korea, North America, Europe, Brazil only)

[05.00.10]

1. Software update contains minor bug fix

[05.00.20]

1. Fixing minor bugs in software

[05.00.30]

1. Fixing minor bugs in software

[05.00.35]

1. Fixing minor bugs in software

[05.20.25]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.20]

1. The home screen layout has changed.

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.45).zip

07/22/2024 884,897K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LM570BPTC

32LM576BPTC

32LM630BPTB

32LM630BPVB

32LM6360PTB

32LM636BPTB

43LM5700PTC

43LM5760PTC

43LM6300PTB

43LM6300PVB

43LM6360PTB

3. Release History

[03.60.02]

1.Improving Youtube voice service

2.Adding sound bar to Home dashboard

3.Fixed minor bugs

[04.70.01]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Home Dashboard

[04.70.15]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.72.10]

1. fix audio mute issue after s/w update

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

3. LG Channel service improvement and expansion (Korea, North America, Europe, Brazil only)

[05.00.10]

1. Software update contains minor bug fix

[05.00.20]

1. Fixing minor bugs in software

[05.00.30]

1. Fixing minor bugs in software

[05.00.35]

1. Fixing minor bugs in software

[05.20.25]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.20]

1. The home screen layout has changed.

[05.40.45]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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