Skip to Contents

49VM5C-B.ATC

Help Library

Topic

  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Operation
    How can I set on/off time?
    How can I set on/off time? SymptomDo you want to schedule on/off time?You can schedule on/off time in the Settings.※ To use this feature, it must have correct current time.If the clock is set “Manual”, you need to set time again after turni...
  • Document Contents
    Troubleshooting
    Audio is too low.
    Audio is too low.SymptomWhen there is difference in volume among channels though you didn’t turn thevolume up/down, check if“Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode features arenot provided. How t...
See more

Contact

Telephone
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.