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  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Troubleshooting
    Cropped subtitles.
    Cropped subtitles.SymptomHow to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9][Smart] → [Setting] → [Picture] → [Aspect ratio] → [16:9]
  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
  • Document Contents
    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Document Contents
    Troubleshooting
    In analog broadcasting mode, video stops intermittently.
    In analog broadcasting mode, video stops intermittently.SymptomAnalog screen is working and not working repeatedly.How to fixThis may occur intermittently due to the abnormal signal processing. Contactsubscribed cable or telecom. company, a...
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