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    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
  • Document Contents
    Operation
    How can I set on/off time?
    How can I set on/off time? SymptomDo you want to schedule on/off time?You can schedule on/off time in the Settings.※ To use this feature, it must have correct current time.If the clock is set “Manual”, you need to set time again after turni...
  • Document Contents
    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
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