Skip to Contents

55XE3C-B.AEU

Help Library

Topic

  • Document Contents
    Troubleshooting
    How to fix when channel changes automatically
    How to fix when channel changes automatically
  • Document Contents
    Operation
    How can I use an earphone to hear TV audio?
    How can I use an earphone to hear TV audio?SymptomListening to sound with headphones How to fixNon-Smart1. Check if there are 3.5m stereo (Audio) terminal and monitor audio outputterminal on the product. If none, the model does not provide ...
  • Document Contents
    Troubleshooting
    Dots are twinkling in certain part of the screen.
    Dots are twinkling in certain part of the screen.SymptomSpot appears on some part of the screen or the spot twinkles.How to fix1. If the product has picture test or USB function, check if the same symptomoccurs on the same area when using t...
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Document Contents
    Troubleshooting
    After you move its position or move to a new place, you can't turn it on?
    After you move its position or move to a new place, you can't turn it on?SymptomDo you want to watch TV with antenna connected since you bought new TV, movedits position, or moved to a new house? How to fixIf you connect wall antenna socket...
  • Document Contents
    Operation
    I want to use bluetooth pairing to hear audio.
    I want to use bluetooth pairing to hear audio.Symptom Listening to TV with wireless headphone or sound bar For models with LG Sound Sync. (Wireless) only - Check if the headphone and sound bar has LG Sound Sync. (Wireless) function. - This ...
See more

Contact

Telephone
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.