65LS33A-5D.ATC

Help Library

Topic

  • Document Contents
    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
  • Document Contents
    Operation
    How can I use an earphone to hear TV audio?
    How can I use an earphone to hear TV audio?SymptomListening to sound with headphones How to fixNon-Smart1. Check if there are 3.5m stereo (Audio) terminal and monitor audio outputterminal on the product. If none, the model does not provide ...
  • Document Contents
    Operation
    Not supported mode message appears.
    Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Troubleshooting
    How to fix when there is no sound for digital broadcasting
    How to fix when there is no sound for digital broadcasting
  • Document Contents
    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
See more