65UH5E-B.ATC

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    Troubleshooting
    ​ Cropped subtitles. Black bars on both sides of the screen.
    Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
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    Operation
    Not supported mode message appears.
    Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...
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    Troubleshooting
    Dots are twinkling in certain part of the screen.
    Dots are twinkling in certain part of the screen.SymptomSpot appears on some part of the screen or the spot twinkles.How to fix1. If the product has picture test or USB function, check if the same symptomoccurs on the same area when using t...
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    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
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    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
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    Troubleshooting
    How to fix when there is no picture and sound
    How to fix when there is no picture and soundSymptomNo picture and soundHow to fix1. If you can’t turn on the power, check the power button at the front part ofthe product.If you can’t turn on the TV with remote control, try to switch on th...
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