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  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Troubleshooting
    Picture is dark and audio sounds strange.
    Picture is dark and audio sounds strange.Cause The screen can become dim and the sound can go on and off while watching TV. Things to check① Do you have the remote control(magic/general) that was given by LG when youpurchased the TV?② Do yo...
  • Document Contents
    Troubleshooting
    To set ‘power off’ scheduling feature
    To set ‘power off’ scheduling feature
  • Document Contents
    Troubleshooting
    I can hear snap, clap sound from TV.
    I can hear snap, clap sound from TV.SymptomIs there noise in the speaker or backside of TV?.How to fix- Noise at the backside of TV① When you initially use LCD product, it generates a lot of heat so the fanrotates to cool off. And that make...
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