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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us. Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Cropped subtitles. Black bars on both sides of the screen.SymptomWhen screen size is set to “zoom” or “cinema zoom”, subtitle (caption) iscropped.How to fixNon-SMART[Menu] → [Picture] → [Aspect ratio] → [16:9]After 2012 smart TV [Smart] → [...
How can I lock certain channels and external input?Symptom Do you want to lock certain channels, external input and applications of smartTV? You can lock certain channels and external input and cancelthe lock temporarily by entering PIN cod...
Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...
Colors are dark.SymptomBrightness, Contrast and Backlight are set high when you first open the product.So you might feel the color is too deep for you. If the PictureMode is set as Vivid, it displays deep color.You can select the mode you w...
There is an opening between the display and case.SymptomThe screen has a gap or the case doesn’t seem to fit.How to fixA certain gap between LCD TV panel and cabinet is normal.IPS panel disperses light well and provides a good viewing angle...
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