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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
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    Troubleshooting
    [LG Wireless Speaker] Why is my USB drive not recognized?
    The speaker supports USB drives formatted as FAT16 or FAT32 only.If your USB isn’t recognized, check the format and file extensions.If everything looks correct, connect the USB drive to another device to makesure it’s working.Note that some...
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    Troubleshooting
    [LG Sound Bar] No Sound When Connected to TV
    If there’s no sound coming from your sound bar even though it’s connected toyour TV, first check that your sound bar, TV, and set-top box are not muted andthat the volume is turned up.If the volume settings are correct, check the cables (HD...
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    Repair
    [LG Soundbar] Bluetooth connectivity and sound dropouts
    Check if your soundbar loses sound after establishing a Bluetooth connectionwith your device. * When using the soundbar with a Bluetooth connection, frequency interference from wireless devices such as routers may cause sound interruptions....
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