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[LG TV] How to save favorite channels

If you're using a digital indoor/outdoor antenna, a community antenna, or acable provider's antenna connected directly to the back of the TV, FavoriteChannels may be a useful feature to you.Use this feature when setting up the TV for the fi...
Troubleshooting
[LG TV] How to Turn Off Audio Guidance (Screen narration)

Audio Guidance is a feature that assists vision-impaired users by reading aloudon-screen menus and device statuses.This feature can be enabled or disabled from the TV’s Settings menu.Try this--------How to find Audio Guidance in SettingsTVs...
Troubleshooting
[LG TV Connection] How to Display Your PC Screen on a TV (Screen Mirroring)

You can display your PC’s screen on a TV either wirelessly or via a cableconnection.By connecting your PC or game controller to your TV, you can enjoy entertainmenton a large screen.Depending on your product model, the types of ports and th...
Repair
I want to connect Amazon Alexa

By connecting an AI speaker to your TV, you can use some of your TV's featureswith voice recognition.Please note the following before connecting your AI Speaker.If you're connecting your TV and AI Speaker via the Alexa app, you'll need toma...
Repair
[LG OLED TV Settings] How can I enable Multi-View? [WebOS22]

What is Multi-View?➔ Multi-View is a function that allows you to view two screens simultaneously.For example, while watching an exercise video on the main screen, you can launchthe camera app on the sub-screen to watch your workout alongsid...
Troubleshooting
[LG TV Smartphone Connection] I want to mirror my smartphone screens on my TV [webOS]

Do you want to mirror your smartphone screens on your TV?The screen-sharing function allows you to mirror your smartphone screens andsound on your TV wirelessly.You can enjoy them on the big screen of your TV.If you have a smartphone that s...

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Quick Start Guide

English

04/22/2025 30,992K
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English

04/22/2025 2,163K

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Software & Drivers

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SW File(Version 33.21.65) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

08/21/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly

* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED9MASA

75QNED9MASA

OLED42C5PSA

OLED48C5PSA

OLED55C5ESA

OLED55C5PSA

OLED55C5ZSA

OLED65C5ESA

OLED65C5PSA

OLED77C5ESA

OLED77C5PSA

OLED83C5PSA

3. Release History

[33.10.30]

In order to provide our users with better Smart TV services and features, TV software will be updated as shown below.

[Effective Period]

03/14/2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Improved power sync issue when connecting some set-top boxes via HDMI.

2. You can repurchase products through Amazon Alexa.

3. You can play Dolby Vision videos on Google Cast.

4. Supports multiple Wi-Fi profiles for accurate connectivity in diverse wireless network environments.

5. The Personalized Sound Wizard feature is now available on more models.

6. Google Home is now available.

7. The sign language area is automatically enlarged.

8. Expanded the number of countries that support the OnLine EPG feature.

9. Supports the AoD(Always On Display) feature on a wider range of models.

10. The Home Hub feature is now available on more models.

11. Provide generative images using AI within AoD.

12. Series of security vulnerabilities patched in relation to below two categories.

- Privilege escalation

- Bypass authentication

*Schedule is subject to change based on company circumstances and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.

[33.10.32]

1. Fixing minor bugs in software

[33.10.95]

1. Fixing minor bugs in software

[33.11.10]

1. Fixing minor bugs in software

[33.11.35]

1. Fixing minor bugs in software

[33.20.60]

Through the release of a variety of new functions such as LG Gallery+, connecting fitness devices, on-TV soundbar control, and more, TV experience has become more fun and convenient.

[Update]

June 2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Get inspired by viewing great artwork from your TV.

Collect digital art and content with various themes in LG Gallery+ from the comfort of your TV.

2. Find out about fitness information directly from your TV screen.

If you connect a fitness device that is supported to your TV, fitness information will be displayed on your TV in real time.

3. Manage full control of the LG soundbar while watching TV.

4. Automatic system update is supported.

Software automatic updates allow you to directly apply the latest system features and security patches.

※ Please note that the update details may vary by model.

The schedule above is subject to change depending on internal company circumstances.

※ The time it takes to update may be delayed depending on the network conditions, although it generally takes within 20 minutes.

[33.20.62]

1. Fixing minor bugs in software

[33.21.65]

1. Fixing minor bugs in software
SW File(Version 33.21.65) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_33.21.65).zip

08/21/2025 1,745,142K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly

* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED9MASA

75QNED9MASA

OLED42C5PSA

OLED48C5PSA

OLED55C5ESA

OLED55C5PSA

OLED55C5ZSA

OLED65C5ESA

OLED65C5PSA

OLED77C5ESA

OLED77C5PSA

OLED83C5PSA

3. Release History

[33.10.30]

In order to provide our users with better Smart TV services and features, TV software will be updated as shown below.

[Effective Period]

03/14/2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Improved power sync issue when connecting some set-top boxes via HDMI.

2. You can repurchase products through Amazon Alexa.

3. You can play Dolby Vision videos on Google Cast.

4. Supports multiple Wi-Fi profiles for accurate connectivity in diverse wireless network environments.

5. The Personalized Sound Wizard feature is now available on more models.

6. Google Home is now available.

7. The sign language area is automatically enlarged.

8. Expanded the number of countries that support the OnLine EPG feature.

9. Supports the AoD(Always On Display) feature on a wider range of models.

10. The Home Hub feature is now available on more models.

11. Provide generative images using AI within AoD.

12. Series of security vulnerabilities patched in relation to below two categories.

- Privilege escalation

- Bypass authentication

*Schedule is subject to change based on company circumstances and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.

[33.10.32]

1. Fixing minor bugs in software

[33.10.95]

1. Fixing minor bugs in software

[33.11.10]

1. Fixing minor bugs in software

[33.11.35]

1. Fixing minor bugs in software

[33.20.60]

Through the release of a variety of new functions such as LG Gallery+, connecting fitness devices, on-TV soundbar control, and more, TV experience has become more fun and convenient.

[Update]

June 2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Get inspired by viewing great artwork from your TV.

Collect digital art and content with various themes in LG Gallery+ from the comfort of your TV.

2. Find out about fitness information directly from your TV screen.

If you connect a fitness device that is supported to your TV, fitness information will be displayed on your TV in real time.

3. Manage full control of the LG soundbar while watching TV.

4. Automatic system update is supported.

Software automatic updates allow you to directly apply the latest system features and security patches.

※ Please note that the update details may vary by model.

The schedule above is subject to change depending on internal company circumstances.

※ The time it takes to update may be delayed depending on the network conditions, although it generally takes within 20 minutes.

[33.20.62]

1. Fixing minor bugs in software

[33.21.65]

1. Fixing minor bugs in software
SW File(Version 33.20.62) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

08/05/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly

* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED9MASA

75QNED9MASA

OLED42C5PSA

OLED48C5PSA

OLED55C5ESA

OLED55C5PSA

OLED55C5ZSA

OLED65C5ESA

OLED65C5PSA

OLED77C5ESA

OLED77C5PSA

OLED83C5PSA

3. Release History

[33.10.30]

In order to provide our users with better Smart TV services and features, TV software will be updated as shown below.

[Effective Period]

03/14/2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Improved power sync issue when connecting some set-top boxes via HDMI.

2. You can repurchase products through Amazon Alexa.

3. You can play Dolby Vision videos on Google Cast.

4. Supports multiple Wi-Fi profiles for accurate connectivity in diverse wireless network environments.

5. The Personalized Sound Wizard feature is now available on more models.

6. Google Home is now available.

7. The sign language area is automatically enlarged.

8. Expanded the number of countries that support the OnLine EPG feature.

9. Supports the AoD(Always On Display) feature on a wider range of models.

10. The Home Hub feature is now available on more models.

11. Provide generative images using AI within AoD.

12. Series of security vulnerabilities patched in relation to below two categories.

- Privilege escalation

- Bypass authentication

*Schedule is subject to change based on company circumstances and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.

[33.10.32]

1. Fixing minor bugs in software

[33.10.95]

1. Fixing minor bugs in software

[33.11.10]

1. Fixing minor bugs in software

[33.11.35]

1. Fixing minor bugs in software

[33.20.60]

Through the release of a variety of new functions such as LG Gallery+, connecting fitness devices, on-TV soundbar control, and more, TV experience has become more fun and convenient.

[Update]

June 2025 - Updates to be rolled out progressively by model and country.

[Update Details]

1. Get inspired by viewing great artwork from your TV.

Collect digital art and content with various themes in LG Gallery+ from the comfort of your TV.

2. Find out about fitness information directly from your TV screen.

If you connect a fitness device that is supported to your TV, fitness information will be displayed on your TV in real time.

3. Manage full control of the LG soundbar while watching TV.

4. Automatic system update is supported.

Software automatic updates allow you to directly apply the latest system features and security patches.

※ Please note that the update details may vary by model.

The schedule above is subject to change depending on internal company circumstances.

※ The time it takes to update may be delayed depending on the network conditions, although it generally takes within 20 minutes.

[33.20.62]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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