OLED65C2PSA.ATA

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Troubleshooting
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
How do I screen mirror my smartphone to LG TV?
Troubleshooting
[LG TV No Signal] I am getting a No Signal message on my screen

If there is no signal input to the TV, the [No Signal] message appears.Causes and Symptoms------------------- * The TV input mode has been changed. * The external device connection is bad. * The broadcast signal is weak.Try this--------Have...
Troubleshooting
[LG OLED TV] I see vertical lines or stains on my screen

Do they persist even when you turn off the TV and turn it back on?OLED TVs use display technology called OLED that emits light on its own,resulting in brighter and clearer picture quality compared to regular products.However, this can cause...
Repair
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

09/23/2024
USER GUIDE

English

09/23/2024 51,501K
Quick Start Guide

English

03/13/2023 13,054K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 23.20.62) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.20.62).zip

03/10/2025 1,487,863K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

[13.30.56]

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.

[13.30.80]

1. Fixing minor bugs in software

[13.30.85]

1. Fixing minor bugs in software

[23.20.56]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.20.58]

1. Fixing minor bugs in software

[23.20.62]

1. Fixing minor bugs in software
SW File(Version 23.20.62) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

03/10/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

[13.30.56]

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.

[13.30.80]

1. Fixing minor bugs in software

[13.30.85]

1. Fixing minor bugs in software

[23.20.56]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.20.58]

1. Fixing minor bugs in software

[23.20.62]

1. Fixing minor bugs in software
SW File(Version 23.20.58) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

02/10/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

[13.30.56]

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.

[13.30.80]

1. Fixing minor bugs in software

[13.30.85]

1. Fixing minor bugs in software

[23.20.56]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.20.58]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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