Skip to Contents

OLED65E9PTA.ATC

Help Library

Topic

  • Document Contents
    Repair
    [LG TV] The TV won't turn off
    This may be the case where the TV remote receiver is blocked by obstacles(picture frame, sound bar, etc.) hampering the signal reception, or where theremote control’s battery has run out.Causes and Symptoms------------------- * My remote do...
  • Document Contents
    Repair
    [LG OLED TV Settings] I cannot set startup and/or shutdown schedules
    Check the current time setting first. If the current time is not set or isincorrect, correct the settings as it affects the power on/off timer and otherfunctions.Try thisHow to set up the [Power on/off] timer in Settings(2022 WebOS 22)➔ Pre...
  • Document Contents
    Troubleshooting
    [LG TV] How to Fix Internet Connection Issues
    If your LG TV is not connecting to the internet, first check if other devices,such as a smartphone or laptop, can connect to the same network.If no devices can connect, the issue is likely with your router or internetservice provider (ISP)....
  • Document Contents
    Troubleshooting
    How to Install and Delete Apps on Your LG TV
    You can install a variety of apps from the LG Apps and delete the ones you nolonger need.If an app won't install, make sure you're signed in to your LG Account, your TVis connected to the internet, your LG Services Country setting matches y...
  • Document Contents
    Troubleshooting
    How to Fix Closed Captions Not Showing on Your LG TV
    If closed captions are not showing on your LG TV, first check your antennaconnection, set-top box, and whether the broadcaster provides captions.For standard over-the-air broadcasts, you can turn on captions in theAccessibility menu on your...
  • Document Contents
    Troubleshooting
    How to Fix Lines or Spots on Your LG OLED TV with Pixel Cleaning
    If lines or spots appear on your LG OLED TV screen, first check the connectionsfor external devices, like your set-top box or HDMI cables, to rule out a signalissue.If an external device isn't the cause, you can easily restore picture quali...
See more

Contact

Telephone
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.