OLED65E9PTA.ATC

Support Home

Help Library

Troubleshooting
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
How do I screen mirror my smartphone to LG TV?
Repair
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV Initialization] Resetting the product to the factory default state

Try this--------Select [Initialization Settings] in the TV Settings menu.➔ Open the TV Settings menu and select the menu items as instructed below.Running [Initialization Settings] in the Settings menu[2022 WebOS22], [2021 WebOS6.0]Press th...
Troubleshooting
[LG TV No Signal] I am getting a No Signal message on my screen

If there is no signal input to the TV, the [No Signal] message appears.Causes and Symptoms------------------- * The TV input mode has been changed. * The external device connection is bad. * The broadcast signal is weak.Try this--------Have...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

12/12/2023
USER GUIDE

English

12/12/2023 70,326K
Owner’s Manual

English

05/13/2019 20,081K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.61).zip

10/23/2024 981,290K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.30.45]

1. Fixing minor bugs in software

[05.40.35]

1. The home screen layout has changed

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

10/23/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.30.45]

1. Fixing minor bugs in software

[05.40.35]

1. The home screen layout has changed

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/22/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.30.45]

1. Fixing minor bugs in software

[05.40.35]

1. The home screen layout has changed

[05.40.45]

1. Fixing minor bugs in software

Find Software & Drivers

Still not solved?

Locate Repair Center

Email
Call
Customer Feedback
Recently Viewed

There is no
recent product.

/

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

OLED65E9PTA.ATC

Help Library

Contact