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Troubleshooting
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV Initialization] Resetting the product to the factory default state

Try this--------Select [Initialization Settings] in the TV Settings menu.➔ Open the TV Settings menu and select the menu items as instructed below.Running [Initialization Settings] in the Settings menu[2022 WebOS22], [2021 WebOS6.0]Press th...
Operation
How do I screen mirror my smartphone to LG TV?
Operation
[LG webOS TV] How to play audio through internal/external speakers

Audio is played through the TV's internal speakers. This feature is available only for models with built-in TVspeakers. How to play audio through an external audio device connected to the digital optical port or the HDMI (ARC) port TV audi...
Operation
Video] Do you want to know how to update firmware of Smart TV?
Troubleshooting
[LG TV] How to use Remote PC

Use the Remote Desktop feature on your PC to connect your PC (perhaps in theoffice) and TV (perhaps at home) so you can work efficiently on your TV's bigscreen. * This feature is only available on PCs with Windows 10 Pro or later OS. * Up t...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

12/12/2023
USER GUIDE

English

12/12/2023 70,326K
Owner’s Manual

English

12/31/2020 6,903K

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Software & Drivers

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SW File(Version 05.30.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

04/02/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.30.45]

1. Fixing minor bugs in software
SW File(Version 05.30.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.30.45).zip

04/02/2024 974,050K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.30.45]

1. Fixing minor bugs in software
SW File(Version 05.30.40) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.30.40).zip

06/07/2023 974,079K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W9PTA

OLED77W9PTA

OLED65W9PVA

OLED77W9PVA

OLED55E9PTA

OLED65E9PTA

OLED65E9PVA

OLED55C9PTA

OLED65C9PTA

OLED77C9PTA

OLED77C9PVB

OLED55C9PVA

OLED65C9PVA

3. Release History

[03.50.29]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.05]

1. 19Y B&O TV(V300) SW development (C9,E9 Only).

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.71.05]

1. Featuring NVIDIA G-Sync Compatible (C9,E9 Only).

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.03]

1. Apple AirPlay improvements

[05.00.03]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.30]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.35]

1. Software update contains minor bug fix

[05.10.25]

1.Fixing minor bugs in software

[05.20.07]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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