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How To Find My LG Model and Serial Number

At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
Repair
[LG Soundbar] Bluetooth connectivity and sound dropouts

Check if your soundbar loses sound after establishing a Bluetooth connectionwith your device. * When using the soundbar with a Bluetooth connection, frequency interference from wireless devices such as routers may cause sound interruptions....
Troubleshooting
[LG Sound Bar] No Sound When Connected to TV

If there’s no sound coming from your sound bar even though it’s connected toyour TV, first check that your sound bar, TV, and set-top box are not muted andthat the volume is turned up.If the volume settings are correct, check the cables (HD...
Troubleshooting
How to Connect Your LG Soundbar, Wireless Subwoofer, and Rear Speakers

Plug in your LG soundbar, wireless subwoofer, and rear speakers. They will pairautomatically so you can use them right away.When the devices are connected properly, the LED on the back of the speakerturns green. If the LED turns red or the ...
Troubleshooting
[LG Soundbar] Understanding Different Soundbar Statuses Without a Display
Troubleshooting
[LG Sound Suite] What Is Dolby Atmos FlexConnect?

LG Sound Suite lets you connect your LG TV or soundbar to wireless speakersusing Dolby Atmos FlexConnect, without complicated cables.Built-in microphones automatically detect each speaker's position and fine-tunethe audio for your space, de...

Manuals & Documents

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Owner’s Manual

English

08/28/2025 12,831K
USER GUIDE

English

08/05/2025 1,398K

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Software & Drivers

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WIFI Soundbar Software Update and Version Check Guide

How_to_Update_the_Software_When_Connecting_a_Soundbar_via_WIFI.pdf

11/01/2024 545K
Reference

Reference

How to Update the Software When Connecting a Soundbar via WIFI
*How to Update the Software When Connecting a Soundbar via WIFI

If the Wi-Fi soundbar has software that needs updating, it will automatically update (silent update) when connected to the network.

You can check the latest version by installing the 'LG Soundbar App' on your Android/iOS device and viewing the version information in the settings.

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