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Troubleshooting
How To Find My LG Model and Serial Number

At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
Repair
[LG Soundbar] Bluetooth connectivity and sound dropouts

Check if your soundbar loses sound after establishing a Bluetooth connectionwith your device. * When using the soundbar with a Bluetooth connection, frequency interference from wireless devices such as routers may cause sound interruptions....
Troubleshooting
[LG Sound Bar] No Sound When Connected to TV

If there’s no sound coming from your sound bar even though it’s connected toyour TV, first check that your sound bar, TV, and set-top box are not muted andthat the volume is turned up.If the volume settings are correct, check the cables (HD...
Troubleshooting
How to Connect Your LG Soundbar, Wireless Subwoofer, and Rear Speakers

Plug in your LG soundbar, wireless subwoofer, and rear speakers. They will pairautomatically so you can use them right away.When the devices are connected properly, the LED on the back of the speakerturns green. If the LED turns red or the ...
Troubleshooting
[LG Soundbar] Understanding Different Soundbar Statuses Without a Display
Troubleshooting
[LG Sound Suite] What Is Dolby Atmos FlexConnect?

LG Sound Suite lets you connect your LG TV or soundbar to wireless speakersusing Dolby Atmos FlexConnect, without complicated cables.Built-in microphones automatically detect each speaker's position and fine-tunethe audio for your space, de...

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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